Asynchronous Interaction

An interaction for which the communication link between the customer and the agent/resource is intrinsically not continuous and unbroken (for example, e-mail).

For More Information Nothing links to this glossary term - yet!

Suggestions To comment on a term, or suggest a new term, send a quick email to the Glossary Team

Glossary

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z