Jdruker/SOE Virtualization

Corrected Microsoft table for Virtualization page, Current version

Microsoft
Virtualization Platforms	Operating Systems	Genesys Supported Products	Genesys Releases	Conditions/Limitations
Hyper-V	Red Hat Enterprise Linux 7.x/CentOS Linux 7.x	Genesys Pulse	9.0.003.03	Support starting with Red Hat Enterprise Linux 7.6 and/CentOS Linux 7.6
Hyper-V
	Windows Server 2019	Chat Server	8.5.314.02+
		Genesys Co-browse	9.0.005.49+
		Classification Server	9.0.000.07+
		Framework	8.5.1+	Refer to Management Framework release notes for supported version number. DB Server support beginning with 8.1.302.09+.
		Genesys Pulse	9.0.003.03
		Genesys Info Mart	8.5.015.07+
		Interaction Concentrator	8.1.514.38+
		Interaction Server	8.5.304.07
		Outbound Contact	8.1.527.07
		Interaction Server Proxy	8.5.304.02
		Stat Server	8.5.112.07+
		Universal Contact Server	8.5.3+	Supported starting with 8.5.300.39
		Universal Routing	8.1.400.62+
		Orchestration Server	8.1.400.89
		Genesys Softphone	9.0.009.03
		Workspace Desktop Edition	8.5.137.06	Supports Remote Desktop Protocol (RDP).
Hyper-V
	Windows Server 2016
		Framework	8.5.1+	Refer to Management Framework release notes for supported version number. DB Server support beginning with 8.1.301.16+.
		Genesys Info Mart	8.5.007+
		Workspace Desktop Edition	8.5
		Outbound Contact	8.1.510.05
		Genesys Co-browse	9.0
		Chat Server	8.5.105.05+
		Composer	8.1.430+
		E-mail Server	8.5.104.13+
		Interaction Concentrator	8.1.511+
		Interaction Server	8.5.201+
		Interaction Server Proxy	8.5.201+
		Genesys Administrator	8.1.308+
		Genesys Administrator Extension	8.5.230+
		Genesys Interactive Insights	8.5+
		Genesys Mobile Services	8.5.106.14+
		Genesys Pulse	8.5.108+
		Genesys Rules System	8.5.303.14+
		Orchestration Server	8.1.400+
		SIP Server	8.1.102.95+	For SIP Server and SIP Proxy, please consult with product management, as GVP/Media Server & GIR do not support Hyper-V.
		SIP Proxy	8.1.100.72+	For SIP Server and SIP Proxy, please consult with product management, as GVP/Media Server & GIR do not support Hyper-V.
		Stat Server	8.5.108+
		Universal Contact Server	8.5.300+
		Universal Routing	8.1.400.28+
		Workforce Management	8.5.202+
Hyper-V
	Windows Server 2012
		eServices	8.5+	Recommend external Cassandra on Linux
		Genesys Info Mart	8.1.3
		Genesys Knowledge Center	8.5
		Genesys Video Gateway	9.0
		Genesys Web Engagement	8.5
		Gplus Adapter for Siebel CRM	8.0
		intelligent Workload Distribution	8.5
		IVR Interface Option	8.5
		Management Framework	8.5
		Outbound Contact Server	8.1.5+
		Genesys Pulse	8.5
		SIP Proxy	8.1.1	For SIP Server and SIP Proxy, please consult with product management, as GVP/Media Server & GIR do not support Hyper-V.
		SIP Server	8.1.1	For SIP Server and SIP Proxy, please consult with product management, as GVP/Media Server & GIR do not support Hyper-V.
		Social Engagement	8.5
		Stat Server	8.5.000.24+
		Workspace Desktop Edition	8.5