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=SetInFocus=
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__NOTOC__
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This operation is part of the [[Chat|Chat API]] section of the [[Welcome|Web Services API]].
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==Overview==
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This request sets the <tt>SetInFocus</tt> parameter for a chat interaction.
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This parameter is useful when an agent is handling more than one interaction and aids in the proper reporting of time spent on each interaction.
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{|
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! Request URL
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| /api/v2/me/chats/{id}
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|-
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! HTTP Method
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| POST
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|-
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! Required Features
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| api-multimedia
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|}
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==Parameters==
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{|
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! Parameter
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! Value
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|-
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| operationName
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| SetInFocus
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|-
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| inFocus
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| Boolean parameter '''true''' or '''false'''
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|}
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==Sample==
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'''Request'''
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<pre>
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POST api/v2/me/chats/0071023821aec011
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{
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  "operationName": "SetInFocus",
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  "inFocus": [true or false]
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}
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</pre>
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'''Response'''
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<pre>
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{
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  "statusCode": 0
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}
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</pre>
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[[Category:V:HTCC:8.5.2DRAFT]]

Latest revision as of 16:27, September 28, 2021

SetInFocus

This operation is part of the Chat API section of the Web Services API.

Overview

This request sets the SetInFocus parameter for a chat interaction.

This parameter is useful when an agent is handling more than one interaction and aids in the proper reporting of time spent on each interaction.

Request URL /api/v2/me/chats/{id}
HTTP Method POST
Required Features api-multimedia

Parameters

Parameter Value
operationName SetInFocus
inFocus Boolean parameter true or false

Sample

Request 

POST api/v2/me/chats/0071023821aec011
{
  "operationName": "SetInFocus",
  "inFocus": [true or false]
}

Response 

{
  "statusCode": 0
}
This page was last edited on September 28, 2021, at 16:27.
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