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| − | = Provisioning= | + | = Provisioning Workspace Web Edition= |
| − | + | Review the following topics for details about how to provision Workspace Web Edition: | |
| − | |||
* [[IntroToConfigOptions|Introduction To Configuration Options]] | * [[IntroToConfigOptions|Introduction To Configuration Options]] | ||
| − | * [[SettingUpAgents|Setting Up Agents]] | + | * [[EnablingFeatures|Enabling Privileges and Features]] |
| − | * [[AgentLoginAndAuthentication| | + | * [[SettingUpAgents|Setting Up Agents On The System]] |
| − | * [[ | + | * [[SettingUpSupervisors|Setting Up Supervisors On The System]] |
| − | * [[HandlingInteractions| | + | * [[AgentLoginAndAuthentication|Agent Login And Authentication]] |
| − | * [[ | + | * [[EnablingComms|Enabling Internal And External Communications]] |
| − | * [[EnablingAgentsToManageContacts| | + | * [[HandlingInteractions|Handling Interactions]] |
| − | * [[ | + | * [[EmailQA|Email Quality Assurance]] |
| − | * [[ | + | * [[EnablingAgentsToManageContacts|Enabling Agents To Manage Contacts]] |
| − | + | * [[OutboundContact|Outbound Contact - Provisioning Case Data]] | |
| − | + | * [[InteractionManagement|Interaction Management]] | |
| + | * [[Cobrowse|Enabling Co-browse Sessions]] | ||
[[Category:V:HTCC:8.5.2DRAFT]] | [[Category:V:HTCC:8.5.2DRAFT]] | ||
Latest revision as of 13:34, September 15, 2022
Provisioning Workspace Web Edition
Review the following topics for details about how to provision Workspace Web Edition:
- Introduction To Configuration Options
- Enabling Privileges and Features
- Setting Up Agents On The System
- Setting Up Supervisors On The System
- Agent Login And Authentication
- Enabling Internal And External Communications
- Handling Interactions
- Email Quality Assurance
- Enabling Agents To Manage Contacts
- Outbound Contact - Provisioning Case Data
- Interaction Management
- Enabling Co-browse Sessions
This page was last edited on September 15, 2022, at 13:34.
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