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GPA Table of Contents Page

(Updated TOC with MigrateGPAtoWWE)
 
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{{#topic:Welcome}}
 
{{#topic:Welcome}}
  
{{#topic:AdminHelp}}
+
{{#topic:GPAStandardMode}}
*{{#topic:GPAPrerequisites}}
+
*{{#topic:GPAGettingStarted}}
*{{#topic:GPAConfiguringScreenPopups}}
+
**{{#topic:GPALogin}}
*{{#topic:GPANotReadyReasonCodes}}
+
**{{#topic:GPAStatus}}
*{{#topic:GPADispositionCodes}}
+
**{{#topic:GPAMyChannels}}
*{{#topic:GPAToastAndCaseData}}
+
**{{#topic:GPAChangePassword}}
  
{{#topic:AgentHelp}}
+
*{{#topic:GPAVoice}}
*{{#topic:GPALoggingIn}}
+
**{{#topic:GPAIncomingCall}}
*{{#topic:GPAChangingYourStatus}}
+
**{{#topic:GPADialCall}}
*{{#topic:GPAReceivingCalls}}
+
**{{#topic:GPASelectNumberDisplay}}
*{{#topic:GPACallHandling}}
+
**{{#topic:GPATransferCall}}
*{{#topic:GPATransferringCalls}}
+
**{{#topic:GPAInitiateConf}}
*{{#topic:GPACallWrapup}}
+
**{{#topic:GPAVoiceConsult}}
*{{#topic:GPAManagingClickToDial}}
+
**{{#topic:GPAVoiceCallback}}
*{{#topic:GPAChangingExtension}}
+
**{{#topic:GPAVoiceRecord}}
*{{#topic:GPAManagingOutboundCalls}}
 
**{{#topic:GPACampaignStatusNotifications}}
 
**{{#topic:GPACampaignStatusView}}
 
**{{#topic:GPAGetARecord}}
 
**{{#topic:GPADisplayPreviewRecordInfo}}
 
**{{#topic:GPADialARecord}}
 
**{{#topic:GPACallResult}}
 
**{{#topic:GPADoNotCall}}
 
**{{#topic:GPAAutomaticRecordRetrieval}}
 
**{{#topic:GPAStopPreviewRecords}}
 
**{{#topic:GPADeclineARecord}}
 
**{{#topic:GPACancelARecord}}
 
*{{#topic:GPASigningOut}}
 
  
 +
*{{#topic:GPAChat}}
 +
**{{#topic:GPASingleChat}}
 +
**{{#topic:GPAManageMultiChat}}
 +
**{{#topic:GPAChatTransfer}}
 +
**{{#topic:GPAChatConsult}}
 +
 +
*{{#topic:GPAEditCaseData}}
 +
*{{#topic:GPAVoiceMail}}
 +
*{{#topic:GPATeamCommunicatorFavorites}}
 +
*{{#topic:GPAReportStatistics}}
 +
*{{#topic:GPAFeedback}}
 +
* {{#topic:MigrateGPAtoWWE}}
 +
 +
{{#topic:GPAWWE}}
 +
*{{#topic:GPALightning}}
 +
 +
*{{#topic:GPALightningOpenMedia}}
 
[[Category:V:HTCC:8.5.2]]
 
[[Category:V:HTCC:8.5.2]]

Latest revision as of 09:27, May 11, 2023

Welcome title: Gplus Adapter User's Guide

GPAStandardMode title: Gplus Adapter for Salesforce

GPAWWE title: Gplus Adapter for Salesforce - WWE option

  • GPALightning title: Lightning Experience in Gplus Adapter for Saleforce - WWE option
Help


* Use {{#topic:TopicName}} to create chapters, without no space in the TopicName.
* Use {{#topic:TopicName}} within a bullet to create topics.
* Use {{#topic:TopicName}} within a second-level bullet to create topics.
After save, click on the create link to edit the page and set up a H1 for the new topic.

This page was last edited on May 11, 2023, at 09:27.
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