Jump to: navigation, search
 
(55 intermediate revisions by 5 users not shown)
Line 1: Line 1:
−
=Gplus Adapter for Salesforce=
+
=Gplus Adapter User's Guide=
−
 
 
 
__NOTOC__
 
__NOTOC__
 +
Welcome to the ''Gplus Adapter User's Guide''. The Gplus Adapter now has only one implementation:
  
−
{{RestrictHeader}}
+
*'''Gplus Adapter for Salesforce - Workspace Web Edition (WWE)''' is an enhanced soft phone that has a larger window size and provides many of the same features and functionality as the Genesys Workspace Agent Desktop.
  
−
Welcome to the Gplus Adapter section of the Genesys Workspace Web Edition and Web Services.  
+
{{NoteFormat|The Gplus Adapter for Salesforce for Classic Sales and Service console is no longer available..|1}}
  
−
<div class="itemcontainer">
+
Click any of the topics below for details.
−
<!-- -------------- -->
 
−
<!-- START DOCUMENT -->
 
−
<div class="item">
 
−
<div class="multiguideitem">
 
−
====User Guides (<i>restricted</i>)====
 
−
*[[Documentation:HTCC:GPA:AdminHelp:8.5.2|Admin User Guide]]
 
−
*[[Documentation:HTCC:GPA:AgentHelp:8.5.2|Agent User Guide]]
 
−
</div>
 
−
</div>
 
−
<!-- FINISH DOCUMENT -->
 
−
<!-- --------------- -->
 
−
 
 
−
<!-- -------------- -->
 
−
<!-- START DOCUMENT -->
 
−
<div class="item">
 
−
<div class="multiguideitem">
 
−
====Deployment Guide (<i>restricted</i>)====
 
−
*[[Documentation:HTCC:Dep:GplusSalesforceDeploy:8.5.2|Deployment Guide]]
 
−
</div>
 
−
</div>
 
−
<!-- FINISH DOCUMENT -->
 
−
<!-- --------------- -->
 
−
 
 
−
<!-- -------------- -->
 
−
<!-- START DOCUMENT -->
 
−
<div class="item">
 
−
<div class="multiguideitem">
 
−
====Configuration Guide (<i>restricted</i>)====
 
−
*[[Documentation:HTCC:Dep:GplusSalesforceConfig:8.5.2|Configuration Guide]]
 
−
</div>
 
−
</div>
 
−
<!-- FINISH DOCUMENT -->
 
−
<!-- --------------- -->
 
  
 +
<div class="map-box">
 +
 +
====Gplus Adapter for Salesforce - WWE Option====
 +
* [[Documentation:HTCC:GPA:GPAWWE|Gplus Adapter for Saleforce - WWE option]]
 +
* [[Documentation:HTCC:GPA:GPALightning|Lightning Experience in Gplus Adapter for Saleforce - WWE option]]
  
 
</div>
 
</div>
 +
 +
<div style="clear:both;"></div>
  
 
[[Category:V:HTCC:8.5.2DRAFT]]
 
[[Category:V:HTCC:8.5.2DRAFT]]

Latest revision as of 14:08, May 16, 2022

Gplus Adapter User's Guide

Welcome to the Gplus Adapter User's Guide. The Gplus Adapter now has only one implementation:

  • Gplus Adapter for Salesforce - Workspace Web Edition (WWE) is an enhanced soft phone that has a larger window size and provides many of the same features and functionality as the Genesys Workspace Agent Desktop.
Important
The Gplus Adapter for Salesforce for Classic Sales and Service console is no longer available..

Click any of the topics below for details.

Gplus Adapter for Salesforce - WWE Option

This page was last edited on May 16, 2022, at 14:08.
Comments or questions about this documentation? Contact us for support!