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=SetInFocus=
 
=SetInFocus=
 
__NOTOC__
 
__NOTOC__
This operation is part of the [[Twitter|Twitter API]] section of the [[Welcome|Genesys Web Services REST API]].
+
This operation is part of the [[Twitter|Twitter API]] section of the [[Welcome|Web Services API]].
 
==Overview==
 
==Overview==
 
This request sets the focus parameter for the interaction. This parameter is useful when an agent handles more than one interaction because it helps to accurately report the amount of time the agent spent on each interaction.
 
This request sets the focus parameter for the interaction. This parameter is useful when an agent handles more than one interaction because it helps to accurately report the amount of time the agent spent on each interaction.
 
{|
 
{|
 
! Request URL
 
! Request URL
| /api/v2/me/twitter/{id}
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| /api/v2/me/tweets/{id}
 
|-
 
|-
 
! HTTP Method
 
! HTTP Method
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| SetInFocus
 
| SetInFocus
 
|-
 
|-
| InFocus
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| inFocus
 
| Boolean parameter. Set to <tt>true</tt> if the interaction is in focus; otherwise, set to <tt>false</tt>.
 
| Boolean parameter. Set to <tt>true</tt> if the interaction is in focus; otherwise, set to <tt>false</tt>.
 
|}
 
|}
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===Request===
 
===Request===
 
<source lang="text">
 
<source lang="text">
POST api/v2/me/twitters/0071023821aec011
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POST api/v2/me/tweets/0071023821aec011
 
{
 
{
 
   "operationName": "SetInFocus",
 
   "operationName": "SetInFocus",
   "InFocus": [true or false]
+
   "inFocus": [true or false]
 
}
 
}
 
</source>
 
</source>

Latest revision as of 16:28, September 28, 2021

SetInFocus

This operation is part of the Twitter API section of the Web Services API.

Overview

This request sets the focus parameter for the interaction. This parameter is useful when an agent handles more than one interaction because it helps to accurately report the amount of time the agent spent on each interaction.

Request URL /api/v2/me/tweets/{id}
HTTP Method POST
Required Features api-multimedia

Parameters

Parameter Value
operationName SetInFocus
inFocus Boolean parameter. Set to true if the interaction is in focus; otherwise, set to false.

Samples

Request

POST api/v2/me/tweets/0071023821aec011
{
  "operationName": "SetInFocus",
  "inFocus": [true or false]
}

HTTP Response

{
  "statusCode": 0
}
This page was last edited on September 28, 2021, at 16:28.
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