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=SetDisposition= | =SetDisposition= | ||
__NOTOC__ | __NOTOC__ | ||
| − | This operation is part of the [[Twitter|Twitter API]] section of the [[Welcome| | + | This operation is part of the [[Twitter|Twitter API]] section of the [[Welcome|Web Services API]]. |
==Overview== | ==Overview== | ||
This request sets the disposition for the specified Twitter interaction using the provided parameters. It is processed by updating the key in the UserData. | This request sets the disposition for the specified Twitter interaction using the provided parameters. It is processed by updating the key in the UserData. | ||
{| | {| | ||
! Request URL | ! Request URL | ||
| − | | /api/v2/me/ | + | | /api/v2/me/tweets/{id} |
|- | |- | ||
! HTTP Method | ! HTTP Method | ||
| Line 33: | Line 33: | ||
===Request=== | ===Request=== | ||
<source lang="text"> | <source lang="text"> | ||
| − | POST api/v2/me/ | + | POST api/v2/me/tweets/01QQQG2MU214P05J |
{ | { | ||
'operationName': 'SetDisposition', | 'operationName': 'SetDisposition', | ||
| Line 82: | Line 82: | ||
], | ], | ||
"twitterType":"Inbound", | "twitterType":"Inbound", | ||
| − | "uri":"http://192.168.83.25:8080/api/v2/ | + | "uri":"http://192.168.83.25:8080/api/v2/tweet/01QQQG2MU214P05K", |
"userData":{ | "userData":{ | ||
"CBR-IT-path_DBIDs":"", | "CBR-IT-path_DBIDs":"", | ||
| Line 200: | Line 200: | ||
"state":"Composing", | "state":"Composing", | ||
"twitterType":"Outbound", | "twitterType":"Outbound", | ||
| − | "uri":"http://192.168.83.25:8080/api/v2/ | + | "uri":"http://192.168.83.25:8080/api/v2/tweet/01QQQG2MU214P05J", |
"userData":{ | "userData":{ | ||
"DISP_KEY":"resolved" | "DISP_KEY":"resolved" | ||
Latest revision as of 07:10, June 23, 2020
SetDisposition
This operation is part of the Twitter API section of the Web Services API.
Overview
This request sets the disposition for the specified Twitter interaction using the provided parameters. It is processed by updating the key in the UserData.
| Request URL | /api/v2/me/tweets/{id} |
|---|---|
| HTTP Method | POST |
| Required Features | api-multimedia |
Parameters
| Parameter | Value |
|---|---|
| operationName | SetDisposition |
| disposition | A string value to be used for the Twitter disposition. |
| dispositionKey | An optional string value to be used for the UserData key to denote the Twitter disposition. If not specified, the disposition key configured for the server is used. |
Samples
Request
POST api/v2/me/tweets/01QQQG2MU214P05J
{
'operationName': 'SetDisposition',
'dispositionKey': 'DISP_KEY',
'disposition': 'resolved'
}HTTP Response
{
"statusCode": 0,
"referenceId": 44
}CometD Response
Message for Processing a Twitter Interaction
{
"messageType":"TwitterStateChangeMessage",
"notificationType":"PropertiesUpdated",
"referenceId":44,
"twitter":{
"capabilities":[
"Reply",
"Transfer",
"AddComment",
"AttachUserData",
"UpdateUserData",
"DeleteUserData",
"SetDisposition",
"SetInFocus",
"Complete"
],
"contactId":"0000Ka96XNNU4488",
"from":"vitaliy_onv(Oleg Witcher)",
"id":"01QQQG2MU214P05K",
"message":"On 12:58:9 11/5/2013, P created a post saying hello world!.",
"receivedDate":"2015-03-02 12:26:14.000+0200",
"revelantResponseTemplateGroups":[
],
"state":"Processing",
"subject":"On 12:58:9 11/5/2013, P created a pos...",
"suggestedQueueUris":[
],
"twitterType":"Inbound",
"uri":"http://192.168.83.25:8080/api/v2/tweet/01QQQG2MU214P05K",
"userData":{
"CBR-IT-path_DBIDs":"",
"CBR-Interaction_cost":"",
"CBR-actual_volume":"",
"CBR-contract_DBIDs":"",
"ClassifiedAndScreened":"1",
"Classify_Actionability_CtgId":"",
"Classify_Actionability_CtgName":"",
"Classify_Actionability_CtgRelevancy":"",
"Classify_Sentiment_CtgId":"",
"Classify_Sentiment_CtgName":"",
"Classify_Sentiment_CtgRelevancy":"",
"ContactCreated":"false",
"ContactId":"0000Ka96XNNU4488",
"ContactIdList":"0000Ka96XNNU4488",
"CustomerSegment":"default",
"DISP_KEY":"resolved",
"FirstName":"Oleg",
"FromAddress":"vitaliy_onv(Oleg Witcher)",
"IxnAlreadyCreatedInUCS":"1",
"KloutId":"",
"LastName":"Witcher",
"NumberOfContactsFound":"1",
"PegAGSocial Media Agent Group":1,
"RRequestedSkillCombination":"",
"RRequestedSkills":None,
"RStrategyDBID":"985",
"RStrategyName":"Twitter Agent Delivery Strategy",
"RTargetAgentGroup":"Social Media Agent Group",
"RTargetAgentSelected":"a1",
"RTargetObjSelDBID":"117",
"RTargetObjectSelected":"Social Media Agent Group",
"RTargetPlaceSelected":"a1",
"RTargetRequested":"Social Media Agent Group",
"RTargetRuleSelected":"",
"RTargetTypeSelected":"2",
"RTenant":"Environment",
"RVQDBID":"",
"RVQID":"",
"RouterData70":"(" t"="1383649092 0")",
"Screen_Actionability_CtgName":"",
"Screen_Actionability_CtgRelevancy":"",
"Screen_Actionability_ScreenRuleName":"",
"Screen_Sentiment_CtgName":"",
"Screen_Sentiment_CtgRelevancy":"",
"Screen_Sentiment_ScreenRuleName":"",
"ServiceObjective":0,
"ServiceType":"default",
"Subject":"On 12:58:9 11/5/2013, P created a pos...",
"_twitterCreatedAt":"2013-11-05T10:58:12Z",
"_twitterFromAddr":"vitaliy_onv",
"_twitterFromUserId":"2175525290",
"_twitterIsFavorited":"false",
"_twitterIsRetweet":"false",
"_twitterMsgId":"63493545",
"_twitterMsgPlainText":"On 12:58:9 11/5/2013, P created a post saying hello world!.",
"_twitterMsgType":"Status",
"_twitterQueryName":"stream-user",
"_twitterRetweetCount":"0",
"_twitterSource":"<a href=" http://www.kaermorhen.ru" rel="nofollow">Witcher_APP</a>",
"_twitterToAddr":"vitaliy_onv",
"_twitterUserCreatedAt":"2013-11-05T06:56:43Z",
"_twitterUserFollowersCount":"0",
"_twitterUserFriendsCount":"0",
"_twitterUserId":"2175525290",
"_twitterUserImageURL":"http://abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png",
"_twitterUserIsFollower":"false",
"_twitterUserIsFriend":"false",
"_twitterUserLanguage":"r",
"_twitterUserName":"Oleg Witcher",
"_twitterUserScreenName":"vitaliy_onv",
"_twitterUserStatusesCount":"2",
"_twitterUserUtcOffset":"-1",
"_umsChannel":"channel-twitter",
"_umsChannelInfo":{
"_twitterSourceNickName":"Twitter Application SmServer-1",
"_twitterUserId":"2175525290",
"_twitterUserImageURL":"http://abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png",
"_twitterUserName":"Oleg Witcher",
"_twitterUserScreenName":"vitaliy_onv"
},
"_umsChatPossible":"false",
"_umsFromAddr":"vitaliy_onv",
"_umsInboundIxnSubmittedBy":"Cloud_localhost",
"_umsMediaAccount":"2175525290",
"_umsMediaType":"twitter",
"_umsMsgPlainText":"On 12:58:9 11/5/2013, P created a post saying hello world!.",
"_umsRequestId":"14",
"desktop_actionable":"1",
"desktop_expand":"1",
"desktop_sentiment":"Neutral"
}
}
}Message for Composing a Twitter Interaction
{
"messageType":"TwitterStateChangeMessage",
"notificationType":"PropertiesUpdated",
"referenceId":32,
"twitter":{
"capabilities":[
"Cancel",
"Send",
"AddComment",
"AttachUserData",
"UpdateUserData",
"DeleteUserData",
"SetDisposition",
"SetInFocus",
"Transfer"
],
"id":"01QQQG2MU214P05J",
"state":"Composing",
"twitterType":"Outbound",
"uri":"http://192.168.83.25:8080/api/v2/tweet/01QQQG2MU214P05J",
"userData":{
"DISP_KEY":"resolved"
}
}
} This page was last edited on June 23, 2020, at 07:10.
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