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=SetInFocus= | =SetInFocus= | ||
__NOTOC__ | __NOTOC__ | ||
| − | This operation is part of the [[Email|Email API]] section of the [[Welcome| | + | This operation is part of the [[Email|Email API]] section of the [[Welcome|Web Services API]]. |
==Overview== | ==Overview== | ||
Sets the focus parameter for an email interaction. | Sets the focus parameter for an email interaction. | ||
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| SetInFocus | | SetInFocus | ||
|- | |- | ||
| − | | | + | | inFocus |
| Boolean parameter <tt>true</tt> or <tt>false</tt> | | Boolean parameter <tt>true</tt> or <tt>false</tt> | ||
|} | |} | ||
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{ | { | ||
"operationName": "SetInFocus", | "operationName": "SetInFocus", | ||
| − | " | + | "inFocus": [true or false] |
} | } | ||
</pre> | </pre> | ||
Latest revision as of 12:32, October 18, 2021
SetInFocus
This operation is part of the Email API section of the Web Services API.
Overview
Sets the focus parameter for an email interaction.
This is useful if agent is handling more than one interaction and will assist in correctly reporting time spent on each interaction.
| Request URL | /api/v2/me/emails/{id} |
|---|---|
| HTTP Method | POST |
| Required Features | api-multimedia |
Parameters
| Parameter | Value |
|---|---|
| operationName | SetInFocus |
| inFocus | Boolean parameter true or false |
Sample
Request
POST api/v2/me/emails/0071023821aec011
{
"operationName": "SetInFocus",
"inFocus": [true or false]
}
Response
{
"statusCode": 0
}
This page was last edited on October 18, 2021, at 12:32.
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