privilege.voice.can-use
Section: interaction-workspace
Default Value: true
Valid Values: true, false.
Changes Take Effect: When the session is started or restarted.
Enables the agent to use the Voice channel.
(Update with the copy of version: 8.5.2DRAFT) |
(Update with the copy of version: 8.5.2DRAFT) |
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= Voicemail= | = Voicemail= | ||
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====voicemail.access-number==== | ====voicemail.access-number==== | ||
* Default Value: " " | * Default Value: " " | ||
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* Changes take effect: When the session is started or restarted. | * Changes take effect: When the session is started or restarted. | ||
* Description: Specifies the number the agent can call to access the voicemail system. | * Description: Specifies the number the agent can call to access the voicemail system. | ||
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====voicemail.notification-types==== | ====voicemail.notification-types==== | ||
* Default Value: <tt>personal, public</tt> | * Default Value: <tt>personal, public</tt> | ||
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* Changes take effect: When the session is started or restarted. | * Changes take effect: When the session is started or restarted. | ||
* Description: Specifies the types of voicemail boxes included in the count of unread voicemail messages in the Main Window. <tt>personal</tt> refers to the voicemail box that is identified as the personal voicemail box of the agent; <tt>public</tt> refers to the group voicemail boxes to which the agent has access. | * Description: Specifies the types of voicemail boxes included in the count of unread voicemail messages in the Main Window. <tt>personal</tt> refers to the voicemail box that is identified as the personal voicemail box of the agent; <tt>public</tt> refers to the group voicemail boxes to which the agent has access. | ||
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====voicemail.request-timeout==== | ====voicemail.request-timeout==== | ||
* Default Value: <tt>1</tt> | * Default Value: <tt>1</tt> | ||
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* Changes take effect: When the session is started or restarted. | * Changes take effect: When the session is started or restarted. | ||
* Description: Specifies the time, in seconds, to wait for voicemail messages from Feature Server. If no voicemail messages are received during this timeout, a request is sent to Feature Server to get them. | * Description: Specifies the time, in seconds, to wait for voicemail messages from Feature Server. If no voicemail messages are received during this timeout, a request is sent to Feature Server to get them. | ||
| − | + | ====privilege.voicemail.can-use==== | |
| + | * Default Value: <tt>false</tt> | ||
| + | * Valid Values: <tt>true</tt>, <tt>false</tt> | ||
| + | * Changes take effect: When the session is started or restarted. | ||
| + | * Description: Allows agents to use the voicemail functionality. This privilege is required to control and monitor voicemail boxes. Depends on {{Optionslink|link=Options:Web_Services_and_Applications:interaction-workspace:privilege-voice-can-use}}. | ||
[[Category:V:HTCC:8.5.2]] | [[Category:V:HTCC:8.5.2]] | ||
Latest revision as of 14:12, May 22, 2018
Voicemail
voicemail.access-number
- Default Value: " "
- Valid Values: Any Valid DN
- Changes take effect: When the session is started or restarted.
- Description: Specifies the number the agent can call to access the voicemail system.
voicemail.notification-types
- Default Value: personal, public
- Valid Values: A comma-separated list of action names from the following list: personal, public
- Changes take effect: When the session is started or restarted.
- Description: Specifies the types of voicemail boxes included in the count of unread voicemail messages in the Main Window. personal refers to the voicemail box that is identified as the personal voicemail box of the agent; public refers to the group voicemail boxes to which the agent has access.
voicemail.request-timeout
- Default Value: 1
- Valid Values: An integer
- Changes take effect: When the session is started or restarted.
- Description: Specifies the time, in seconds, to wait for voicemail messages from Feature Server. If no voicemail messages are received during this timeout, a request is sent to Feature Server to get them.
privilege.voicemail.can-use
- Default Value: false
- Valid Values: true, false
- Changes take effect: When the session is started or restarted.
- Description: Allows agents to use the voicemail functionality. This privilege is required to control and monitor voicemail boxes. Depends on privilege.voice.can-use.
This page was last edited on May 22, 2018, at 14:12.
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