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(Created page with "= UpdateUserData= __NOTOC__ This operation is part of the Facebook Private Messaging API section of the Genesys Web Services REST API. <h2> Overvie...")
 
(Replaced string /facebooksession/ with /facebooksessions/)
 
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= UpdateUserData=
 
= UpdateUserData=
 
__NOTOC__
 
__NOTOC__
This operation is part of the [[FacebookPM|Facebook Private Messaging API]] section of the [[Welcome|Genesys Web Services REST API]].
+
This operation is part of the [[FacebookPM|Facebook Private Messaging API]] section of the [[Welcome|Web Services API]].
  
 
<h2> Overview </h2>
 
<h2> Overview </h2>
Overwrites the specified keys with the specified values in the existing data.  
+
Overwrites the specified keys in the UserData with the specified values in the existing data.
 
{| class="wikitable"
 
{| class="wikitable"
 
|-
 
|-
 
! scope="row"| Request URL
 
! scope="row"| Request URL
| /api/v2/me/facebooksession/''{id}''
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| /api/v2/me/facebooksessions/''{id}''
 
|-
 
|-
 
! scope="row"| HTTP Method
 
! scope="row"| HTTP Method
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|-
 
|-
 
|userData
 
|userData
|The data to update
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|The key value data to update.
 
|}
 
|}
  
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<source lang="text">
 
<source lang="text">
POST api/v2/me/facebooksession/0002DaAVKJ0V0095
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POST api/v2/me/facebooksessions/0002DaAVKJ0V0095
 
{
 
{
 
   "operationName": "UpdateUserData",
 
   "operationName": "UpdateUserData",

Latest revision as of 06:00, January 17, 2019

UpdateUserData

This operation is part of the Facebook Private Messaging API section of the Web Services API.

Overview

Overwrites the specified keys in the UserData with the specified values in the existing data.

Request URL /api/v2/me/facebooksessions/{id}
HTTP Method POST
Required Features api-multimedia

Parameters

Parameter Value
operationName UpdateUserData
userData The key value data to update.

Sample

Request

POST api/v2/me/facebooksessions/0002DaAVKJ0V0095
{
  "operationName": "UpdateUserData",
  "userData": {
      "UserData1":987654321,
      "UserData2":"DATAUPDATE-@123"
   }
}

Response

{
  "statusCode": 0
}

Notification

{
   "referenceId": 16,
   "notificationType": "PropertiesUpdated",
   "messageType": "FacebooksessionStateChangeMessage",
   "facebooksession": {
       "comment": "Iamcrazyaboutmytest",
       "userData": {
           "FirstName": "Vitaliy",
           "desktop_actionable": "1",
           "_facebookSex": "",
           "_facebookLocale": "",
           "LastName": "Onv",
           "RTargetObjectSelected": "SocialMediaAgentGroup",
           "_facebookItxType": "10",
           "_facebookHomeTownLocation": "",
           "RVQID": "",
           "ChatServerAppName": "es_chat",
           "_facebookDriverVersion": "8.5.101.04",
           "ChatServerHost": "htcc-ubuntu.emea.int.genesyslab.com",
           "_facebookBirthdayDate": "",
           "_facebookSourceNickName": "CloudAppCommunity",
           "LastCalledAgent_EmployeeID": "a1",
           "LCA_EmplID_facebook": "a1",
           "desktop_expand": "1",
           "RTargetObjSelDBID": "117",
           "Classify_Actionability_CtgName": "",
           "_facebookTimezone": "",
           "Screen_Sentiment_CtgRelevancy": "",
           "desktop_sentiment": "Neutral",
           "ChatServerPort": "7160",
           "_facebookCurrentLocation": "",
           "Screen_Actionability_CtgName": "",
           "CBR-Interaction_cost": "",
           "CBR-contract_DBIDs": "",
           "ContactId": "00025aA4V4DR005N",
           "RTargetAgentSelected": "a1",
           "_facebookSourceXML": "<com.genesyslab.mcr.facebook.fql.Page>...</com.genesyslab.mcr.facebook.fql.Page>",
           "_facebookCreatedTime": "1441197555607",
           "CBR-IT-path_DBIDs": "",
           "Classify_Actionability_CtgRelevancy": "",
           "RTargetAgentGroup": "SocialMediaAgentGroup",
           "Classify_Sentiment_CtgId": "",
           "RTargetRuleSelected": "",
           "ChatServerDBID": "115",
           "Screen_Sentiment_CtgName": "",
           "PegAGSocialMediaAgentGroup": 1,
           "Classify_Sentiment_CtgRelevancy": "",
           "UserData2": "DATAUPDATE-@123",
           "RTargetPlaceSelected": "a1",
           "_facebookPMInboxUrl": "https: //www.facebook.com/Cloud-App-Community-...&folder=inbox",
           "UserData1": 987654321,
           "RTenant": "Environment",
           "_facebookActorObjectType": "com.genesyslab.mcr.facebook.fql.User",
           "RRequestedSkills": None,
           "Classify_Sentiment_CtgName": "",
           "IxnAlreadyCreatedInUCS": "1",
           "_facebookActorId": "1457374047909438",
           "_facebookPMMessageId": "m_mid.1441197555276: d391c5a244a6798f46",
           "Screen_Actionability_ScreenRuleName": "",
           "LCA_TimeStamp_facebook": "2015-08-11T12: 11: 34Z",
           "RRequestedSkillCombination": "",
           "LCA_TimeStamp_facebooksession": "2015-08-03T12: 31: 06Z",
           "MiddleName": "",
           "RVQDBID": "",
           "RStrategyDBID": "1225",
           "_facebookPMThreadId": "t_mid.1438339424642: bcde632512de3b8377",
           "CustomerSegment": "default",
           "Classify_Actionability_CtgId": "",
           "ServiceType": "default",
           "_facebookInQueueAtTarget": "0",
           "_facebookPMThreadNMessages": "101",
           "LastCalledAgent_TimeStamp": "2015-08-11T12: 11: 34Z",
           "Screen_Sentiment_ScreenRuleName": "",
           "FromAddress": "VitaliyOnv",
           "ServiceObjective": 0,
           "Screen_Actionability_CtgRelevancy": "",
           "LCA_EmplID_facebooksession": "a1",
           "_facebookLanguages": "",
           "_facebookMessageText": "Hellomyfriend!",
           "_facebookSourceObjectType": "com.genesyslab.mcr.facebook.fql.Page",
           "DISP_KEY": "resolved",
           "_facebookSourceId": "830180563704433",
           "RTargetRequested": "SocialMediaAgentGroup",
           "EmailAddress": "",
           "CBR-actual_volume": "",
           "_facebookActorName": "VitaliyOnv",
           "_facebookActorXML": "<com.genesyslab.mcr.facebook.fql.User>...</com.genesyslab.mcr.facebook.fql.User>",
           "RStrategyName": "FacebookAgentDeliveryStrategy",
           "RTargetTypeSelected": "2",
           "_facebookPMActionId": "1441197555620000000",
           "Subject": "Hellomyfriend!"
       },
       "receivedDate": "2015-09-0215: 39: 22.000+0300",
       "facebooksessionType": "Inbound",
       "uri": "http: //192.168.83.25: 8090/api/v2/facebooksessions/0002DaAVKJ0V0095",
       "capabilities": [
           
       ],
       "suggestedQueueUris": [
           "http: //192.168.83.25: 8090/api/v2/queues/41cc5016-2d18-4a91-93ec-b43748948608"
       ],
       "state": "Processing",
       "revelantResponseTemplateGroups": [
           
       ],
       "participants": [
           {
               "participantId": "007355E6EE0B0109",
               "type": "Agent",
               "uri": "http: //192.168.83.25: 8090/api/v2/users/5e101708f14442c7ab79814bb4f799b2",
               "visibility": "All",
               "path": "/users/5e101708f14442c7ab79814bb4f799b2",
               "nickname": "TestName",
               "id": "007355E6EE0B0109"
           },
           {
               "nickname": "VitaliyOnv",
               "type": "Customer",
               "id": "007355E6EDFA0107",
               "visibility": "All",
               "participantId": "007355E6EDFA0107"
           }
       ],
       "id": "0002DaAVKJ0V0095"
   }
}
This page was last edited on January 17, 2019, at 06:00.
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