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(Update with the copy of version: 8.5.2DRAFT)
(Update with the copy of version: 8.5.2DRAFT)
 
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= DeleteUserData=
 
= DeleteUserData=
 
__NOTOC__
 
__NOTOC__
This operation is part of the [[FacebookPM|Facebook Private Messaging API]] section of the [[Welcome|Genesys Web Services REST API]].
+
This operation is part of the [[FacebookPM|Facebook Private Messaging API]] section of the [[Welcome|Web Services API]].
  
 
<h2> Overview </h2>
 
<h2> Overview </h2>
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|-
 
|-
 
! scope="row"| Request URL
 
! scope="row"| Request URL
| /api/v2/me/facebooksession/''{id}''
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| /api/v2/me/facebooksessions/''{id}''
 
|-
 
|-
 
! scope="row"| HTTP Method
 
! scope="row"| HTTP Method
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<source lang="text">
 
<source lang="text">
POST api/v2/me/facebooksession/0002DaAVKJ0V0095
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POST api/v2/me/facebooksessions/0002DaAVKJ0V0095
 
{
 
{
 
   "operationName": "DeleteUserData",
 
   "operationName": "DeleteUserData",

Latest revision as of 03:18, January 24, 2019

DeleteUserData

This operation is part of the Facebook Private Messaging API section of the Web Services API.

Overview

Deletes the specified key value data from an interaction's UserData.

Request URL /api/v2/me/facebooksessions/{id}
HTTP Method POST
Required Features api-multimedia

Parameters

Parameter Value
operationName DeleteUserData
keys The user key value data to delete.

Sample

Request

POST api/v2/me/facebooksessions/0002DaAVKJ0V0095
{
  "operationName": "DeleteUserData",
  "keys": ["UserData1"]
}

Response

{
  "statusCode": 0
}

Notification

{
   "referenceId": 18,
   "notificationType": "PropertiesUpdated",
   "messageType": "FacebooksessionStateChangeMessage",
   "facebooksession": {
       "comment": "Iamcrazyaboutmytest",
       "userData": {
           "FirstName": "Vitaliy",
           "desktop_actionable": "1",
           "_facebookSex": "",
           "_facebookLocale": "",
           "LastName": "Onv",
           "RTargetObjectSelected": "SocialMediaAgentGroup",
           "_facebookItxType": "10",
           "_facebookHomeTownLocation": "",
           "RVQID": "",
           "ChatServerAppName": "es_chat",
           "_facebookDriverVersion": "8.5.101.04",
           "ChatServerHost": "htcc-ubuntu.emea.int.genesyslab.com",
           "_facebookBirthdayDate": "",
           "_facebookSourceNickName": "CloudAppCommunity",
           "LastCalledAgent_EmployeeID": "a1",
           "LCA_EmplID_facebook": "a1",
           "desktop_expand": "1",
           "RTargetObjSelDBID": "117",
           "Classify_Actionability_CtgName": "",
           "_facebookTimezone": "",
           "Screen_Sentiment_CtgRelevancy": "",
           "desktop_sentiment": "Neutral",
           "ChatServerPort": "7160",
           "_facebookCurrentLocation": "",
           "Screen_Actionability_CtgName": "",
           "CBR-Interaction_cost": "",
           "CBR-contract_DBIDs": "",
           "ContactId": "00025aA4V4DR005N",
           "RTargetAgentSelected": "a1",
           "_facebookSourceXML": "<com.genesyslab.mcr.facebook.fql.Page>...</com.genesyslab.mcr.facebook.fql.Page>",
           "_facebookCreatedTime": "1441197555607",
           "CBR-IT-path_DBIDs": "",
           "Classify_Actionability_CtgRelevancy": "",
           "RTargetAgentGroup": "SocialMediaAgentGroup",
           "Classify_Sentiment_CtgId": "",
           "RTargetRuleSelected": "",
           "ChatServerDBID": "115",
           "Screen_Sentiment_CtgName": "",
           "PegAGSocialMediaAgentGroup": 1,
           "Classify_Sentiment_CtgRelevancy": "",
           "UserData2": 123456789,
           "RTargetPlaceSelected": "a1",
           "_facebookPMInboxUrl": "https: //www.facebook.com/Cloud-App-Community-...&folder=inbox",
           "RTenant": "Environment",
           "_facebookActorObjectType": "com.genesyslab.mcr.facebook.fql.User",
           "RRequestedSkills": None,
           "Classify_Sentiment_CtgName": "",
           "IxnAlreadyCreatedInUCS": "1",
           "_facebookActorId": "1457374047909438",
           "_facebookPMMessageId": "m_mid.1441197555276: d391c5a244a6798f46",
           "Screen_Actionability_ScreenRuleName": "",
           "LCA_TimeStamp_facebook": "2015-08-11T12: 11: 34Z",
           "RRequestedSkillCombination": "",
           "LCA_TimeStamp_facebooksession": "2015-08-03T12: 31: 06Z",
           "MiddleName": "",
           "RVQDBID": "",
           "RStrategyDBID": "1225",
           "_facebookPMThreadId": "t_mid.1438339424642: bcde632512de3b8377",
           "CustomerSegment": "default",
           "Classify_Actionability_CtgId": "",
           "ServiceType": "default",
           "_facebookInQueueAtTarget": "0",
           "_facebookPMThreadNMessages": "101",
           "LastCalledAgent_TimeStamp": "2015-08-11T12: 11: 34Z",
           "Screen_Sentiment_ScreenRuleName": "",
           "FromAddress": "VitaliyOnv",
           "ServiceObjective": 0,
           "Screen_Actionability_CtgRelevancy": "",
           "LCA_EmplID_facebooksession": "a1",
           "_facebookLanguages": "",
           "_facebookMessageText": "Hellomyfriend!",
           "_facebookSourceObjectType": "com.genesyslab.mcr.facebook.fql.Page",
           "DISP_KEY": "resolved",
           "_facebookSourceId": "830180563704433",
           "RTargetRequested": "SocialMediaAgentGroup",
           "EmailAddress": "",
           "CBR-actual_volume": "",
           "_facebookActorName": "VitaliyOnv",
           "_facebookActorXML": "<com.genesyslab.mcr.facebook.fql.User>...</com.genesyslab.mcr.facebook.fql.User>",
           "RStrategyName": "FacebookAgentDeliveryStrategy",
           "RTargetTypeSelected": "2",
           "_facebookPMActionId": "1441197555620000000",
           "Subject": "Hellomyfriend!"
       },
       "receivedDate": "2015-09-0215: 39: 22.000+0300",
       "facebooksessionType": "Inbound",
       "uri": "http: //192.168.83.25: 8090/api/v2/facebooksessions/0002DaAVKJ0V0095",
       "capabilities": [
           
       ],
       "suggestedQueueUris": [
           "http: //192.168.83.25: 8090/api/v2/queues/41cc5016-2d18-4a91-93ec-b43748948608"
       ],
       "state": "Processing",
       "revelantResponseTemplateGroups": [
           
       ],
       "participants": [
           {
               "participantId": "007355E6EE0B0109",
               "type": "Agent",
               "uri": "http: //192.168.83.25: 8090/api/v2/users/5e101708f14442c7ab79814bb4f799b2",
               "visibility": "All",
               "path": "/users/5e101708f14442c7ab79814bb4f799b2",
               "nickname": "TestName",
               "id": "007355E6EE0B0109"
           },
           {
               "nickname": "VitaliyOnv",
               "type": "Customer",
               "id": "007355E6EDFA0107",
               "visibility": "All",
               "participantId": "007355E6EDFA0107"
           }
       ],
       "id": "0002DaAVKJ0V0095"
   }
}
This page was last edited on January 24, 2019, at 03:18.
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