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(Created Fix blank page For Version: HTCC:8.5.2)
 
(Update with the copy of version: 8.5.2DRAFT)
 
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= SetInFocus=
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__NOTOC__
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This operation is part of the [[FacebookPM|Facebook Private Messaging API]] section of the [[Welcome|Web Services API]].
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<h2> Overview </h2>
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This request sets the focus parameter for the interaction. This parameter is useful when an agent handles more than one interaction because it helps to accurately report the amount of time the agent spent on each interaction.
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{| class="wikitable"
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|-
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! scope="row"| Request URL
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| /api/v2/me/facebooksessions/''{id}''
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|-
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! scope="row"| HTTP Method
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| POST
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|-
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! scope="row" | Required Features
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| api-multimedia
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|}
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<h2>Parameters</h2>
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{|
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|-
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! Parameter
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! Value
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|-
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|operationName
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|SetInFocus
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|-
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|inFocus
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|Boolean parameter. Set to <tt>true</tt> if the interaction is in focus; otherwise, set to <tt>false</tt>.
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|}
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<h2>Sample</h2>
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<h3>Request</h3>
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<source lang="text">
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POST api/v2/me/facebooksessions/0071023821aec011
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{
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  "operationName": "SetInFocus",
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  "inFocus": [true or false]
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}
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</source>
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<h3>Response</h3>
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<source lang="text">
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{
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  "statusCode": 0
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}
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</source>
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[[Category:V:HTCC:8.5.2]]

Latest revision as of 12:32, October 18, 2021

SetInFocus

This operation is part of the Facebook Private Messaging API section of the Web Services API.

Overview

This request sets the focus parameter for the interaction. This parameter is useful when an agent handles more than one interaction because it helps to accurately report the amount of time the agent spent on each interaction.

Request URL /api/v2/me/facebooksessions/{id}
HTTP Method POST
Required Features api-multimedia

Parameters

Parameter Value
operationName SetInFocus
inFocus Boolean parameter. Set to true if the interaction is in focus; otherwise, set to false.

Sample

Request

POST api/v2/me/facebooksessions/0071023821aec011
{
  "operationName": "SetInFocus",
  "inFocus": [true or false]
}

Response

{
  "statusCode": 0
}
This page was last edited on October 18, 2021, at 12:32.
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