| (3 intermediate revisions by 2 users not shown) | |||
| Line 8: | Line 8: | ||
<div class="map-box"> | <div class="map-box"> | ||
====Resources==== | ====Resources==== | ||
| − | * | + | *Remove Response Template to Agents Favorites |
</div> | </div> | ||
| Line 19: | Line 19: | ||
*[[WorkbinSubscribeNotifications|Subscribe to Workbin Notifications]] | *[[WorkbinSubscribeNotifications|Subscribe to Workbin Notifications]] | ||
*[[WorkbinUnsubscribeNotifications|Unsubscribe from Workbin Notifications]] | *[[WorkbinUnsubscribeNotifications|Unsubscribe from Workbin Notifications]] | ||
| + | *[[WorkbinRequestStats|Request Workbin Statistics]] | ||
</div> | </div> | ||
| Line 25: | Line 26: | ||
*[[WorkbinSupPullIntFromWorkbin|PullInteractionFromWorkbin for Supervisor]] | *[[WorkbinSupPullIntFromWorkbin|PullInteractionFromWorkbin for Supervisor]] | ||
*[[WorkbinSupAddIntToWorkbin|AddInteractionToWorkbin for Supervisor]] | *[[WorkbinSupAddIntToWorkbin|AddInteractionToWorkbin for Supervisor]] | ||
| + | *[[WorkbinRequestAgentStats|Request Workbin Statistics for Agent]] | ||
</div> | </div> | ||
Latest revision as of 08:40, October 30, 2017
Workbins API
This is part of the Multimedia Interactions API section of the Web Services API.
Overview
A Workbin is a queue that holds interactions for a specific place or user.
Resources
- Remove Response Template to Agents Favorites
Basic Response Template Control
Workbin Control for Supervisors
This page was last edited on October 30, 2017, at 08:40.
Comments or questions about this documentation? Contact us for support!