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|shortDesc = Represents outbound campaign contact record attempts. An attempt may or may not include dialing. | |shortDesc = Represents outbound campaign contact record attempts. An attempt may or may not include dialing. | ||
|description = This subject area represents outbound campaign contact record attempts. An attempt may or may not include dialing. | |description = This subject area represents outbound campaign contact record attempts. An attempt may or may not include dialing. | ||
| − | |diagram = | + | |diagram = SA-ContactAttempt |
}} | }} | ||
</onlyinclude> | </onlyinclude> | ||
[[Category:V:GIM:8.5DRAFT]] | [[Category:V:GIM:8.5DRAFT]] | ||
Latest revision as of 01:20, November 8, 2016
Contact_Attempt Subject Area
This subject area represents outbound campaign contact record attempts. An attempt may or may not include dialing.
Contact_Attempt Subject Area View Large
Subject Area Dimensional Model Tables
| Table/View | Description |
|---|---|
| ATTEMPT_DISPOSITION | Indicates what event caused termination of a contact attempt. |
| CALL_RESULT | Enables facts to be described based on attributes of an outbound campaign call result. |
| CONTACT_ATTEMPT_FACT | Represents a processing attempt for an outbound campaign contact. |
| CONTACT_INFO_TYPE | Allows facts to be described based on attributes of an outbound campaign contact information type. |
| DATE_TIME | Allows facts to be described by attributes of a calendar date and 15-minute interval. |
| DIALING_MODE | Allows facts to be described based on attributes of an outbound campaign dialing mode. |
| MEDIA_TYPE | Allows facts to be described based on media type, such as Voice. |
| RECORD_FIELD_GROUP_1 | Allows contact attempt facts to be described by deployment-specific outbound campaign calling list field values. |
| RECORD_FIELD_GROUP_2 | Allows contact attempt facts to be described by deployment-specific outbound campaign calling list field values. |
| RECORD_STATUS | Allows facts to be described based on attributes of an outbound campaign record status. |
| RECORD_TYPE | Allows facts to be described based on attributes of an outbound campaign record type. |
| RESOURCE_ | Allows facts to be described based on the attributes of contact center resources. |
| TIME_ZONE | Allows facts to be described based on attributes of a time zone. |
This page was last edited on November 8, 2016, at 01:20.
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