Jump to: navigation, search
(Auto-creation of topic Documentation:HTCC:Dep:InstallingAndDeploying:8.5.0 via TOC Documentation:HTCC:DepTOC8.5.0)
 
m (Text replacement - "your Cloud deployment" to "your cloud deployment")
 
(17 intermediate revisions by 3 users not shown)
Line 1: Line 1:
−
= InstallingAndDeploying=
+
= Installing and Deploying Workspace Web Edition & Web Services =
 +
<!--
 +
==Cloud Implementation==
 +
{|
 +
! Objective
 +
! Related procedures and actions
 +
|-
 +
|1. Review the prerequisites, including installation of Cassandra.
 +
|See the [[Prerequisites|Prerequisites]] page.
 +
|-
 +
|2. Install Workspace Web Edition & Web Services.
 +
|See [[InstallationProcedures|Install Workspace Web Edition & Web Services]] for details.
 +
|-
 +
|3. Configure Web Services.
 +
|See [[ConfigurationCloud| Cloud Configuration]] for details.
 +
|-
 +
|4. Start Web Services and test the configuration.
 +
|See [[StartHTCC|Starting and Testing Web Services]] for instructions.
 +
|-
 +
|5. Plan your cloud deployment of Contact Centers and Genesys Environments.
 +
|See [[PlanYourDeployment|Planning your Deployment]] for information.
 +
|-
 +
|6. Create your Contact Center(s).
 +
| See [[ContactCenterCreation| Contact Center Creation]].
 +
|-
 +
|7. (Optional) Change default Contact Center feature configuration.
 +
| If desired, change the [[FeatureConfiguration|default feature assignment]].
 +
|-
 +
|8. Test with the User Interface.
 +
| See [[TestingUI| Testing the User Interface with Workspace Web Edition & Web Services]].
 +
|}
 +
-->
 +
 
 +
===Premise Implementation===
 +
 
 +
===Deploying the Web Application===
 +
'''Start of Procedure'''
 +
<br/>
 +
<ol>
 +
<li>Review the [[Prerequisites|Prerequisites]], including installation of Cassandra.
 +
|See the  page.</li>
 +
<li>Install [[InstallationProcedures|Workspace Web Edition & Web Services]].</li>
 +
<li>[[ConfigurationPremise|Configure]] Workspace Web Edition & Web Services.</li>
 +
<li>[[StartHTCC|Start]] Web Services and test the configuration.</li>
 +
<li>(Optional) Change the [[FeatureConfiguration|default Contact Center feature configuration]].</li>
 +
<li>[[TestingUI|Test]] the User Interface with Workspace Web Edition & Web Services.</li>
 +
</ol>
 +
<br/>
 +
'''End of Procedure'''
  
 
[[Category:V:HTCC:8.5.0]]
 
[[Category:V:HTCC:8.5.0]]

Latest revision as of 15:22, September 25, 2020

Installing and Deploying Workspace Web Edition & Web Services

Premise Implementation

Deploying the Web Application

Start of Procedure

  1. Review the Prerequisites, including installation of Cassandra. |See the page.
  2. Install Workspace Web Edition & Web Services.
  3. Configure Workspace Web Edition & Web Services.
  4. Start Web Services and test the configuration.
  5. (Optional) Change the default Contact Center feature configuration.
  6. Test the User Interface with Workspace Web Edition & Web Services.


End of Procedure

This page was last edited on September 25, 2020, at 15:22.
Comments or questions about this documentation? Contact us for support!