GPA Table of Contents Page
(Updated TOC with GPAChangePassword) |
(Updated TOC with MigrateGPAtoWWE) |
||
| (6 intermediate revisions by 4 users not shown) | |||
| Line 6: | Line 6: | ||
**{{#topic:GPAStatus}} | **{{#topic:GPAStatus}} | ||
**{{#topic:GPAMyChannels}} | **{{#topic:GPAMyChannels}} | ||
| + | **{{#topic:GPAChangePassword}} | ||
*{{#topic:GPAVoice}} | *{{#topic:GPAVoice}} | ||
| Line 14: | Line 15: | ||
**{{#topic:GPAInitiateConf}} | **{{#topic:GPAInitiateConf}} | ||
**{{#topic:GPAVoiceConsult}} | **{{#topic:GPAVoiceConsult}} | ||
| + | **{{#topic:GPAVoiceCallback}} | ||
**{{#topic:GPAVoiceRecord}} | **{{#topic:GPAVoiceRecord}} | ||
| Line 27: | Line 29: | ||
*{{#topic:GPAReportStatistics}} | *{{#topic:GPAReportStatistics}} | ||
*{{#topic:GPAFeedback}} | *{{#topic:GPAFeedback}} | ||
| + | * {{#topic:MigrateGPAtoWWE}} | ||
{{#topic:GPAWWE}} | {{#topic:GPAWWE}} | ||
| + | *{{#topic:GPALightning}} | ||
| − | + | *{{#topic:GPALightningOpenMedia}} | |
| − | |||
| − | |||
| − | |||
| − | *{{#topic: | ||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
[[Category:V:HTCC:8.5.2]] | [[Category:V:HTCC:8.5.2]] | ||
Latest revision as of 09:27, May 11, 2023
Welcome title: Gplus Adapter User's Guide
GPAStandardMode title: Gplus Adapter for Salesforce
- GPAGettingStarted title: Getting started
- GPALogin title: Logging in
- GPAStatus title: Changing your status
- GPAMyChannels title: Navigating to a channel
- GPAChangePassword title: Changing your password
- GPALogin title: Logging in
- GPAVoice title: Handling calls
- GPAIncomingCall title: Answer incoming calls
- GPADialCall title: Dial a call
- GPASelectNumberDisplay title: Caller identification for outbound calls
- GPATransferCall title: Transfer a call
- GPAInitiateConf title: Conference calls
- GPAVoiceConsult title: Consultations
- GPAVoiceCallback title: Call back a disconnected participant
- GPAVoiceRecord title: Recording a call
- GPAIncomingCall title: Answer incoming calls
- GPAChat title: Working with the chat channel
- GPASingleChat title: Chatting with a customer
- GPAManageMultiChat title: Managing multiple chat interactions
- GPAChatTransfer title: Transferring a chat
- GPAChatConsult title: Chat consultations
- GPASingleChat title: Chatting with a customer
- GPAEditCaseData title: Case information management
- GPAVoiceMail title: Voicemail
- GPATeamCommunicatorFavorites title: Contact management
- GPAReportStatistics title: Viewing your reports
- GPAFeedback title: Submitting feedback
- MigrateGPAtoWWE title: Migrating Gplus Adapter for Salesforce to Gplus Adapter for Salesforce - WWE option
GPAWWE title: Gplus Adapter for Salesforce - WWE option
- GPALightning title: Lightning Experience in Gplus Adapter for Saleforce - WWE option
- GPALightningOpenMedia title: Open Media Interactions
Help
* Use {{#topic:TopicName}} to create chapters, without no space in the TopicName.
* Use {{#topic:TopicName}} within a bullet to create topics.
* Use {{#topic:TopicName}} within a second-level bullet to create topics.
After save, click on the create link to edit the page and set up a H1 for the new topic.
This page was last edited on May 11, 2023, at 09:27.
Comments or questions about this documentation? Contact us for support!