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| − | = | + | =Support for Universal Contact Server Cluster= |
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| + | Web Services supports a Universal Contact Server Cluster deployment for load balancing. For more information on cluster deployments, suggested configurations, and the configuration procedure, please see {{#Widget:ExtLink|link=https://docs.genesys.com/Documentation/UCS/Preview/Dep/Welcome|displaytext=Universal Contact Server Cluster}} and see [[Documentation:UCS:Dep:CreateUCSObject:9.1.x|Creating the UCS 9.1 Cluster Application Object]]. | ||
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==Special Considerations== | ==Special Considerations== | ||
The Cloud Cluster can have one of the following connections: | The Cloud Cluster can have one of the following connections: | ||
* Direct connections to Universal Contact Server pair | * Direct connections to Universal Contact Server pair | ||
| − | * Connections to an Application Cluster that contains a list of Universal Contact Servers 9. | + | * Connections to an Application Cluster that contains a list of Universal Contact Servers 9.x |
The Cloud Cluster cannot support both connections listed above. | The Cloud Cluster cannot support both connections listed above. | ||
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</source> | </source> | ||
| − | [[File: | + | [[File:WWE_UCS_01.png]][[File:WWE_UCS_02.png]] |
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| + | [[File:UCSClusterLBparams.png|Image of Application Parameters field]] | ||
[[Category:V:HTCC:8.5.2DRAFT]] | [[Category:V:HTCC:8.5.2DRAFT]] | ||
Latest revision as of 16:39, October 12, 2018
Support for Universal Contact Server Cluster
Web Services supports a Universal Contact Server Cluster deployment for load balancing. For more information on cluster deployments, suggested configurations, and the configuration procedure, please see Universal Contact Server Cluster and see Creating the UCS 9.1 Cluster Application Object.
Special Considerations
The Cloud Cluster can have one of the following connections:
- Direct connections to Universal Contact Server pair
- Connections to an Application Cluster that contains a list of Universal Contact Servers 9.x
The Cloud Cluster cannot support both connections listed above.
When you configure the connections, the Applications Parameters field must include the following string:
clusterType=eservices
This page was last edited on October 12, 2018, at 16:39.
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