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| noticeText
 
| noticeText
 
| The notice text to send to agents in a conference or consultation.
 
| The notice text to send to agents in a conference or consultation.
|-
 
|text
 
|(Optional) The text to send to the customer.
 
|-
 
|messageType
 
|(Optional) Defines the message type. Note that this parameter must be provided together with the '''text''' parameter.
 
|-
 
|treatAs
 
|(Optional) Specifies how the message should be treated: Normal or System. Note that this parameter must be provided together with the '''text''' parameter.
 
 
|-
 
|-
 
|}
 
|}

Latest revision as of 12:07, June 15, 2017

SendCustomNoticeToAgents

This operation is part of the Chat API section of the Web Services API.

Overview

This request sends a custom notice only to agents who are in a conference or consultation.

Request URL /api/v2/me/chats/{id}
HTTP Method POST
Required Features api-multimedia

Parameters

Parameter Value
operationName SendCustomNoticeToAgents
noticeText The notice text to send to agents in a conference or consultation.


Sample

Request

POST api/v2/me/chats/0000RaB4Q006001K
{
  "operationName": "SendCustomNoticeToAgents",
  "noticeText": "This is a custom notice to Agents"
}

Response

{
  "statusCode": 0
}

Notification

{
    "chatPath": "/chats/0000RaB4Q006001K",
    "messages": [
        {
            "index": 5,
            "noticeText": "This is a custom notice to Agents",
            "from": {
                "participantId": "0093564DAC510041",
                "type": "Agent",
                "uri": "http://localhost:8090/api/v2/users/4ff5b43c856d4cb2a3d6c20a88740257",
                "visibility": "All",
                "path": "/users/4ff5b43c856d4cb2a3d6c20a88740257",
                "nickname": "TestName",
                "id": "0093564DAC510041"
            },
            "timestamp": "2015-11-19 13:02:43.000+0200",
            "visibility": "Agents",
            "type": "CustomNotice",
            "timestampSeconds": 1447930963000L
        }
    ],
    "notificationType": "NewMessages",
    "messageType": "MessageLogUpdated",
    "chatUri": "http://localhost:8090/api/v2/chats/0000RaB4Q006001K"
}
This page was last edited on June 15, 2017, at 12:07.
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