Jump to: navigation, search
(Created target blank page For Version: PSAAS:Public)
 
(Modified comment string {{Template:PEC_Migrated}} with __NOINDEX__ {{Template:PEC_Migrated}})
 
(3 intermediate revisions by 2 users not shown)
Line 1: Line 1:
−
<!-- Creation of the target page -->
+
= Bidding Assignment Unwanted View=
 +
 
 +
__NOINDEX__
 +
{{Template:PEC_Migrated}}
 +
 
 +
 
 +
__NOTOC__
 +
 
 +
You reached this window by clicking the '''Unwanted''' tab in the [[AsgnPn|Bidding Assignment Pane]].
 +
 
 +
Use the Unwanted View to reorder your bids for schedules that you not want.
 +
 
 +
=== Ranking Your Bids===
 +
Your bids are already ranked when you reach this view; that happened when you clicked Add to Unwanted in the Bidding Assignment Window. Your most unwanted bid is numbered 1.
 +
<ol>
 +
<li>Select the number in the Bid column box, and enter a different number.</li>
 +
 
 +
<!-- Available styles: (default)-Important, 2-Tip, 3-Warning -->
 +
{{NoteFormat|If you change the rank of one of your bids and click '''Apply''', the rest of your bids will be renumbered accordingly.}}
 +
<li>Click '''Apply''' to implement your change, or '''Cancel''' to abandon it.</li>
 +
</ol>
 +
 
 +
Repeat as necessary to achieve the bid order that you want.
 +
 
 +
=== Removing Shifts from the Unwanted View===
 +
To remove one or more shifts from the Unwanted View:
 +
<ol>
 +
<li>Select the check box in the far right column of every shift that you wish to remove.</li>
 +
<li>Click '''Remove''' to move the selected shift(s) to the All View and set the bid ranking to <tt>0</tt>.
 +
<br>or<br> Click '''Desired''' to move the selected shift(s) to the Desired View.</li>
 +
</ol>
 +
 
 +
[[Category:V:PSAAS:Public]]

Latest revision as of 12:32, October 2, 2020

Bidding Assignment Unwanted View

Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Genesys Engage cloud for Agents.



You reached this window by clicking the Unwanted tab in the Bidding Assignment Pane.

Use the Unwanted View to reorder your bids for schedules that you not want.

Ranking Your Bids

Your bids are already ranked when you reach this view; that happened when you clicked Add to Unwanted in the Bidding Assignment Window. Your most unwanted bid is numbered 1.

  1. Select the number in the Bid column box, and enter a different number.
    2. Important
    If you change the rank of one of your bids and click Apply, the rest of your bids will be renumbered accordingly.
  2. Click Apply to implement your change, or Cancel to abandon it.

Repeat as necessary to achieve the bid order that you want.

Removing Shifts from the Unwanted View

To remove one or more shifts from the Unwanted View:

  1. Select the check box in the far right column of every shift that you wish to remove.
  2. Click Remove to move the selected shift(s) to the All View and set the bid ranking to 0.
    or
    Click Desired to move the selected shift(s) to the Desired View.
This page was last edited on October 2, 2020, at 12:32.
Comments or questions about this documentation? Contact us for support!