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= Create and Manage Multiple Versions=
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To create multiple versions of your Standard Response:
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Click '''History''' under your Standard Response in the Category Tree to open the History configuration page. <br/>
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[[File:ESMgr_History.png|thumb|center|450px]]
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* When you save a new version, it retains everything except for attachments.
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* After you save multiple versions, use the '''Remove''' and '''Restore''' buttons to manage them.
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*To choose the version that appears on the Standard Response pane, select the check box for the version you want and click '''Restore'''.
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Latest revision as of 12:32, October 2, 2020

Create and Manage Multiple Versions

Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Genesys Engage cloud for Administrators.



To create multiple versions of your Standard Response:

Click History under your Standard Response in the Category Tree to open the History configuration page.

ESMgr History.png
  • When you save a new version, it retains everything except for attachments.
  • After you save multiple versions, use the Remove and Restore buttons to manage them.
  • To choose the version that appears on the Standard Response pane, select the check box for the version you want and click Restore.
This page was last edited on October 2, 2020, at 12:32.
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