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= Tested browsers =
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= Tested Browsers =
  
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The following is a list of all Genesys-tested browsers for both web and mobile.
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{{Template:PEC_Migrated}}
  
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{{NoteFormat|If you do not see your device/OS/browser combination listed below, please contact Genesys support. Help will be decided on a per-case basis.<br/>
 
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Support for the device/OS/browser combinations listed below will only be available for as long as Genesys labs can properly reproduce the issue.<br/>
 
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Please let Genesys know of any issues you encounter with any of our tested browsers.}}
 
  
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== Web browsers ==
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{{NoteFormat|Documentation for this software has moved to a new home. Please update links and bookmarks to content hosted at https://all.docs.genesys.com/WID/Current/Developer/GWCSupportedBrowsers.}}
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* Microsoft Internet Explorer 10 and 11
 
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* Google Chrome 47+
 
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* Firefox 43+
 
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* Safari 8+
 
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== Mobile browsers ==
 
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{|  
 
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! '''OS Family'''
 
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! '''Device'''
 
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! '''Operating System'''
 
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! '''Browser'''
 
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! '''Release Version'''
 
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! '''Known <br>
 
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Limitations'''
 
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|-
 
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| rowspan="7" | '''Android'''
 
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| Galaxy S5 Mini
 
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| Android 4.4
 
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| Chrome 30
 
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| 8.5.004.15
 
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|There is currently limited Unicode emoji support. At a minimum, the following emoji are supported on the Android Galaxy 5S Mini:<br>
 
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* ☺ U+263A<br>
 
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* 👍 U+1F44D<br>
 
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* ☹ U+2639<br>
 
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|-
 
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| Galaxy S5
 
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| Android 4.4
 
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| Chrome 49.0
 
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| 8.5.004.15
 
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| n/a
 
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|-
 
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| Galaxy Note 3
 
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| Android 4.3
 
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| Chrome 49.0
 
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| 8.5.004.15
 
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| n/a
 
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|-
 
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| Galaxy Tab 4
 
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| Android 4.4
 
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|Chrome 49.0
 
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| 8.5.004.15
 
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| n/a
 
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|-
 
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| Google Nexus 9
 
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| Android 5.1
 
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| Chrome 54.0
 
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| 8.5.004.15
 
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| n/a
 
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|-
 
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| Google Nexus 7
 
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| Android 6
 
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|Chrome 49.0
 
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| 8.5.004.15
 
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| n/a
 
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|-
 
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| Kindlle Fire HDX 7
 
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| Android 4.3
 
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|Android Browser 4
 
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| 8.5.004.15
 
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| n/a
 
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|-
 
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| rowspan="7" style="background: #FDFDFD" | '''iOS'''
 
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| iPhone 5S
 
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| iOS 7.1
 
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| Safari 7
 
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| 8.5.004.15
 
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| n/a
 
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|-
 
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| iPhone 6
 
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| iOS 8.1
 
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| Safari 8
 
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| 8.5.004.15
 
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| n/a
 
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|-
 
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| iPhone 6 Plus
 
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| iOS 8.1
 
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| Safari 8
 
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| 8.5.004.15
 
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| n/a
 
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|-
 
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| iPad Mini 2
 
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| iOS 8.1
 
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| Safari 8
 
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| 8.5.004.15
 
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| n/a
 
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|-
 
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| iPad Air
 
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| iOS 8.3
 
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| Safari 8
 
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| 8.5.004.15
 
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| n/a
 
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|-
 
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| iPad Pro
 
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| iOS 9.3
 
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| Safari 9
 
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| 8.5.004.15
 
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| n/a
 
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|-
 
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| iPad Pro
 
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| iOS 10
 
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| Safari 10
 
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| 8.5.004.15
 
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| n/a
 
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|-
 
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| rowspan="2" style="background: #F5F7FA" | '''Windows Phone'''
 
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| Lumia 630
 
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| Windows Phone 8.1
 
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| IE11
 
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| 8.5.004.15
 
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| n/a
 
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|-
 
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| Lumia 930
 
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| Windows Phone 8.1
 
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| IE11
 
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| 8.5.004.15
 
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| n/a
 
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|}
 
  
  
 
[[Category:V:PSAAS:Public]]
 
[[Category:V:PSAAS:Public]]

Latest revision as of 22:55, June 21, 2020

Tested Browsers

Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Genesys Engage cloud for Administrators.


Important
Documentation for this software has moved to a new home. Please update links and bookmarks to content hosted at https://all.docs.genesys.com/WID/Current/Developer/GWCSupportedBrowsers.
This page was last edited on June 21, 2020, at 22:55.
Comments or questions about this documentation? Contact us for support!