Jump to: navigation, search
(Update with the copy of version: 8.5.0)
(Automated save: adding PEC_Migrated template.)
 
(One intermediate revision by one other user not shown)
Line 1: Line 1:
 
= Configuration =
 
= Configuration =
== Description ==
 
CallUs uses the configuration property '_genesys.widgets.callus'. You must specify all numbers and labels that appear in the CallUs UI.
 
== Example ==
 
<pre>
 
window._genesys.widgets.callus = callus: {
 
  
contacts: [
+
{{Template:PEC_Migrated}}
  
{
 
displayName: 'Payments',
 
i18n: 'Number001',
 
number: '1 202 555 0162'
 
},
 
{
 
displayName: 'Local',
 
i18n: 'Number002',
 
number: '202 555 0134'
 
},
 
{
 
displayName: 'International',
 
i18n: 'Number003',
 
number: '0647 555 0131'
 
}
 
],
 
  
hours: [
+
{{NoteFormat|Documentation for this software has moved to a new home. Please update links and bookmarks to content hosted at https://all.docs.genesys.com/WID/Current/SDK/CallUs-combined#Configuration.}}
 
 
'8am - 8pm Mon - Fri',
 
'10am - 6pm Sat - Sun'
 
]
 
};
 
</pre>
 
== Options ==
 
{|
 
|-
 
! Name
 
! Type
 
! Description
 
! Default
 
! Required
 
|-
 
| contacts
 
| array
 
| An array of objects that represent phone numbers and their labels. The first number in this list will display as the larger, main number. Phone labels can be set directly using the 'displayName' property or you can use String Names from your localization file by setting the String Name in the 'i18n' property. 'i18n' overrides 'displayName'.
 
Ex:  
 
<pre>
 
{
 
"displayName": "Payments",
 
"i18n": "Number001",
 
"number": "1 202 555 0162"
 
}
 
</pre>
 
| []
 
| true
 
|-
 
| hours
 
| array
 
| Array of strings to show stacked in the business hours section. Strings here are freeform. See screenshots for ideas.
 
| []
 
|
 
|-
 
|}
 
  
 
[[Category:V:PSAAS:Public]]
 
[[Category:V:PSAAS:Public]]

Latest revision as of 22:33, June 21, 2020

Configuration

Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Genesys Engage cloud for Administrators.


Important
Documentation for this software has moved to a new home. Please update links and bookmarks to content hosted at https://all.docs.genesys.com/WID/Current/SDK/CallUs-combined#Configuration.
This page was last edited on June 21, 2020, at 22:33.
Comments or questions about this documentation? Contact us for support!