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= Organization=
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You must have security rights to the '''Configuration &gt; Organization''' module to view it.
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In this module, you can configure the following objects:
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*[[OrgBUs|Business Units]]
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*[[OrgSts|Sites]]
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*Time Zones
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In the '''Organization &gt; Business Units''' view, you can associate the following objects with a business unit:
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*[[BUStsPn#AddgStsToBUs|Sites]]
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*[[BUSklsPn#AddgSklsToBU|Skills]]
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In the '''Organization &gt; Sites''' view, you can associate the following objects with a site:
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*[[AsscTmsSt|Teams]]
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*[[AsscAgtsSt|Agents]]
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[[Category:V:PSAAS:Public]]

Latest revision as of 12:35, October 2, 2020

Organization

Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Workforce Management in Genesys Engage cloud.



You must have security rights to the Configuration > Organization module to view it.

In this module, you can configure the following objects:

In the Organization > Business Units view, you can associate the following objects with a business unit:

In the Organization > Sites view, you can associate the following objects with a site:

This page was last edited on October 2, 2020, at 12:35.
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