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Latest revision as of 09:45, November 30, 2017
RequestStats
This operation is part of the Workbins API section of the Web Services API.
Overview
Agents can request statistics for a workbin.
| Request URL | /api/v2/workbins/{id} |
|---|---|
| HTTP Method | POST |
| Required Features | api-multimedia |
Parameters
| operationName | RequestStats |
|---|
Sample
The request involves sending a JSON body as well as adhering to the URL path listed above.
Request
POST api/v2/workbins/6c715fa9-de16-4d23-b07c-cbcb1caf3e07
{
"operationName": "RequestStats"
}
Response
The response consists of an HTTP response and a CometD response.
HTTP response
{
"statusCode": 0,
"referenceId": 7
}
CometD Response
{
"workbinStats":{
"abc2ad1b26ea4e9b8dd907eabe1672e4":{
"MaxMovedToQueueAt":"2017-09-12T18:05:40Z",
"MinMovedToQueueAt":"2017-09-12T18:05:40Z",
"NumberOfInteractions":1
}
},
"id":"6c715fa9-de16-4d23-b07c-cbcb1caf3e07",
"workbinType":"Agent",
"messageType": "WorkbinStatsMessage",
"referenceId": 7
}
This page was last edited on November 30, 2017, at 09:45.
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