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=RequestStats=
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__NOTOC__
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This operation is part of the [[Workbins|Workbins API]] section of the [[Welcome|Web Services API]].
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==Overview==
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Agents can request statistics for a workbin.
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{|
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! Request URL
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| /api/v2/workbins/{id}
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|-
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! HTTP Method
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| POST
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|-
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! Required Features
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| api-multimedia
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|}
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==Parameters==
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{|
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|-
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!operationName
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|RequestStats
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|}
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==Sample==
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The request involves sending a JSON body as well as adhering to the URL path listed above.
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===Request===
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<pre>
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POST api/v2/workbins/6c715fa9-de16-4d23-b07c-cbcb1caf3e07
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{
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    "operationName": "RequestStats"
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}
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</pre>
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===Response===
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The response consists of an HTTP response and a CometD response.
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'''HTTP response'''
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<pre>
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{
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    "statusCode": 0,
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    "referenceId": 7
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}
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</pre>
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'''CometD Response'''
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<pre>
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{ 
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    "workbinStats":{ 
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      "abc2ad1b26ea4e9b8dd907eabe1672e4":{ 
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          "MaxMovedToQueueAt":"2017-09-12T18:05:40Z",
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          "MinMovedToQueueAt":"2017-09-12T18:05:40Z",
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          "NumberOfInteractions":1
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      }
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    },
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    "id":"6c715fa9-de16-4d23-b07c-cbcb1caf3e07",
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    "workbinType":"Agent",
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    "messageType": "WorkbinStatsMessage",
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    "referenceId": 7
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}
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</pre>
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[[Category:V:HTCC:8.5.2]]

Latest revision as of 18:07, November 30, 2017

RequestStats

This operation is part of the Workbins API section of the Web Services API.

Overview

Agents can request statistics for a workbin.

Request URL /api/v2/workbins/{id}
HTTP Method POST
Required Features api-multimedia

Parameters

operationName RequestStats

Sample

The request involves sending a JSON body as well as adhering to the URL path listed above.

Request

POST api/v2/workbins/6c715fa9-de16-4d23-b07c-cbcb1caf3e07
{
    "operationName": "RequestStats"
}


Response

The response consists of an HTTP response and a CometD response.

HTTP response 

 {
    "statusCode": 0,
    "referenceId": 7
 }

CometD Response 


 {  
    "workbinStats":{  
       "abc2ad1b26ea4e9b8dd907eabe1672e4":{  
          "MaxMovedToQueueAt":"2017-09-12T18:05:40Z",
          "MinMovedToQueueAt":"2017-09-12T18:05:40Z",
          "NumberOfInteractions":1
       }
    },
    "id":"6c715fa9-de16-4d23-b07c-cbcb1caf3e07",
    "workbinType":"Agent",
    "messageType": "WorkbinStatsMessage",
    "referenceId": 7
 }
This page was last edited on November 30, 2017, at 18:07.
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