(Update with the copy of version: 8.5.2DRAFT) |
(Update with the copy of version: 8.5.2DRAFT) |
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| Line 4: | Line 4: | ||
====permissions.agent-group.exclude==== | ====permissions.agent-group.exclude==== | ||
*Default Value: | *Default Value: | ||
| − | *Valid Values: A comma-separated list of Agent Groups; empty means Workspace doesn't exclude any agent groups. | + | *Valid Values: A comma-separated list of Agent Groups or Virtual Agent Groups; empty means Workspace doesn't exclude any agent groups or virtual agent groups. |
*Changes take effect: When the session is started or restarted. | *Changes take effect: When the session is started or restarted. | ||
| − | *Description: Specifies the list of agent groups to be excluded from searches and statistics | + | *Description: Specifies the list of agent groups or virtual agent groups to be excluded from searches and statistics. |
====permissions.agent-group.restrict==== | ====permissions.agent-group.restrict==== | ||
*Default Value: | *Default Value: | ||
| − | *Valid Values: | + | *Valid Values: A comma-separated list of Agent Groups or Virtual Agent Groups; empty means no filtering. |
*Changes take effect: When the session is started or restarted. | *Changes take effect: When the session is started or restarted. | ||
| − | *Description: Specifies the list of agent groups that are returned for searches and statistics. Overrides the permissions.agent-group.exclude option | + | *Description: Specifies the list of agent groups or virtual agent groups that are returned for searches and statistics. Overrides the permissions.agent-group.exclude option. |
[[Category:V:HTCC:8.5.2]] | [[Category:V:HTCC:8.5.2]] | ||
Latest revision as of 18:06, August 31, 2018
Permissions
Workspace Web Edition provides the following options for managing Team Communicator and Statistics Permissions:
permissions.agent-group.exclude
- Default Value:
- Valid Values: A comma-separated list of Agent Groups or Virtual Agent Groups; empty means Workspace doesn't exclude any agent groups or virtual agent groups.
- Changes take effect: When the session is started or restarted.
- Description: Specifies the list of agent groups or virtual agent groups to be excluded from searches and statistics.
permissions.agent-group.restrict
- Default Value:
- Valid Values: A comma-separated list of Agent Groups or Virtual Agent Groups; empty means no filtering.
- Changes take effect: When the session is started or restarted.
- Description: Specifies the list of agent groups or virtual agent groups that are returned for searches and statistics. Overrides the permissions.agent-group.exclude option.
This page was last edited on August 31, 2018, at 18:06.
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