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! Related procedures and actions
 
! Related procedures and actions
 
|-
 
|-
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|1. Review the prerequisites, including installation of Cassandra.
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|1. Review the prerequisites, including installation of Jetty and Cassandra.
 
|See the [[Prerequisites|Prerequisites]] page.
 
|See the [[Prerequisites|Prerequisites]] page.
 
|-
 
|-
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|See [[StartHTCC|Starting and Testing Web Services]] for instructions.
 
|See [[StartHTCC|Starting and Testing Web Services]] for instructions.
 
|-
 
|-
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|5. Plan your Cloud deployment of Contact Centers and Genesys Environments.
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|5. Plan your cloud deployment of Contact Centers and Genesys Environments.
 
|See [[PlanYourDeployment|Planning your Deployment]] for information.
 
|See [[PlanYourDeployment|Planning your Deployment]] for information.
 
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|}
 
|}
 
-->
 
-->
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{|
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===Deploying Workspace Web Edition & Web Services===
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! Objective
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'''Start of Procedure'''
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! Related procedures and actions
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<br/>
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|-
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<ol>
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|1. Review the Prerequisites, including installation of Cassandra.  
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<li>Review the [[Prerequisites|Prerequisites]], including installation of Cassandra.</li>
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| [[Prerequisites|Prerequisites]]
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<li>[[InstallationProcedures|Install]] Workspace Web Edition & Web Services.</li>
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[[Prerequisites#Installing_and_Configuring_Cassandra|Install and Configure Cassandra]]
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<li>[[ConfigurationPremise|Configure]] Workspace Web Edition & Web Services.</li>
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|-
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<!--<li>(Optional) Change the [[FeatureConfiguration|feature configuration]].</li>-->
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|2. Install Workspace Web Edition & Web Services.
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<li>[[StartHTCC|Start]] Workspace Web Edition & Web Services and test the configuration.</li>
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| [[InstallationProcedures|Install Workspace Web Edition & Web Services]]
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<li>Choose the next step based on your role:
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|-
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<ul>
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|3. Configure Workspace Web Edition & Web Services.
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<li>Developers &mdash; Consult the [[Documentation:HTCC:API:Welcome:8.5.1|Web Services API Reference]] to begin working with the Web Services APIs.</li>
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| [[ConfigurationPremise|Configure Workspace Web Edition & Web Services]]
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<li>Administrators &mdash; Consult the [[Documentation:HTCC:IWWDep:Welcome:8.5.1|Workspace Web Edition Configuration Guide]] to configure the Workspace Web Edition (agent desktop) interface.</li>
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|-
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</ul>
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|4. Start and test Web Services.
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</li>
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| [[StartHTCC|Starting and Testing Workspace Web Edition & Web Services]]
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<li>[[TestingUI|Test]] the User Interface with Workspace Web Edition & Web Services.</li>
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|-
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</ol>
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|5. (Optional) Change the default contact center feature configuration.
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<br/>
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| [[FeatureConfiguration|Feature Configuration]]
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'''End of Procedure'''
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|-
 
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|6. Test the User Interface with Workspace Web Edition & Web Services.
 
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| [[TestingUI|Testing the User Interfaces with Workspace Web Edition]]
 
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|}
 
  
 
[[Category:V:HTCC:8.5.1]]
 
[[Category:V:HTCC:8.5.1]]

Latest revision as of 15:22, September 25, 2020

Deployment Overview

Deploying Workspace Web Edition & Web Services

Start of Procedure

  1. Review the Prerequisites, including installation of Cassandra.
  2. Install Workspace Web Edition & Web Services.
  3. Configure Workspace Web Edition & Web Services.
  4. Start Workspace Web Edition & Web Services and test the configuration.
  5. Choose the next step based on your role:
  6. Test the User Interface with Workspace Web Edition & Web Services.


End of Procedure

This page was last edited on September 25, 2020, at 15:22.
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