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! Related procedures and actions | ! Related procedures and actions | ||
|- | |- | ||
| − | |1. Review the prerequisites, including installation of Cassandra. | + | |1. Review the prerequisites, including installation of Jetty and Cassandra. |
|See the [[Prerequisites|Prerequisites]] page. | |See the [[Prerequisites|Prerequisites]] page. | ||
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|See [[StartHTCC|Starting and Testing Web Services]] for instructions. | |See [[StartHTCC|Starting and Testing Web Services]] for instructions. | ||
|- | |- | ||
| − | |5. Plan your | + | |5. Plan your cloud deployment of Contact Centers and Genesys Environments. |
|See [[PlanYourDeployment|Planning your Deployment]] for information. | |See [[PlanYourDeployment|Planning your Deployment]] for information. | ||
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<br/> | <br/> | ||
<ol> | <ol> | ||
| − | <li>Review the [[Prerequisites|Prerequisites]], including installation of Cassandra | + | <li>Review the [[Prerequisites|Prerequisites]], including installation of Cassandra.</li> |
| − | + | <li>[[InstallationProcedures|Install]] Workspace Web Edition & Web Services.</li> | |
| − | <li> | ||
<li>[[ConfigurationPremise|Configure]] Workspace Web Edition & Web Services.</li> | <li>[[ConfigurationPremise|Configure]] Workspace Web Edition & Web Services.</li> | ||
| − | <li>[[StartHTCC|Start]] Web Services and test the configuration.</li> | + | <!--<li>(Optional) Change the [[FeatureConfiguration|feature configuration]].</li>--> |
| − | <li> | + | <li>[[StartHTCC|Start]] Workspace Web Edition & Web Services and test the configuration.</li> |
| + | <li>Choose the next step based on your role: | ||
| + | <ul> | ||
| + | <li>Developers — Consult the [[Documentation:HTCC:API:Welcome:8.5.1|Web Services API Reference]] to begin working with the Web Services APIs.</li> | ||
| + | <li>Administrators — Consult the [[Documentation:HTCC:IWWDep:Welcome:8.5.1|Workspace Web Edition Configuration Guide]] to configure the Workspace Web Edition (agent desktop) interface.</li> | ||
| + | </ul> | ||
| + | </li> | ||
<li>[[TestingUI|Test]] the User Interface with Workspace Web Edition & Web Services.</li> | <li>[[TestingUI|Test]] the User Interface with Workspace Web Edition & Web Services.</li> | ||
</ol> | </ol> | ||
Latest revision as of 15:22, September 25, 2020
Deployment Overview
Deploying Workspace Web Edition & Web Services
Start of Procedure
- Review the Prerequisites, including installation of Cassandra.
- Install Workspace Web Edition & Web Services.
- Configure Workspace Web Edition & Web Services.
- Start Workspace Web Edition & Web Services and test the configuration.
- Choose the next step based on your role:
- Developers — Consult the Web Services API Reference to begin working with the Web Services APIs.
- Administrators — Consult the Workspace Web Edition Configuration Guide to configure the Workspace Web Edition (agent desktop) interface.
- Test the User Interface with Workspace Web Edition & Web Services.
End of Procedure
This page was last edited on September 25, 2020, at 15:22.
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