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| − | <!-- | + | =Interaction handling= |
| + | __NOTOC__ | ||
| + | Agent Workspace supports the following media types: | ||
| + | * [[SettingUpAgents#ProvisionVoice|Voice]] | ||
| + | * [[IntOutboundCampaigns|Outbound calling campaigns]] | ||
| + | * [[IntEmail|Email]] | ||
| + | * [[IntChat|Chat]] | ||
| + | <!--* [[IntFacebook|Facebook]] | ||
| + | * [[IntTwitter|Twitter]]--> | ||
| + | |||
| + | Workspace also supports the following functionality for various interaction types: | ||
| + | * [[CustomerCase|Customer Case]] | ||
| + | * [[IntWorkbins|Workbins]] | ||
| + | * [[IntVoicemail|Voicemail]] | ||
| + | * [[IntWorkitems|Workitems]] | ||
| + | * [[IntSRL|Standard Responses Library]] | ||
| + | |||
| + | [[Category:V:HTCC:9.0.0DRAFT]] | ||
Latest revision as of 14:31, July 29, 2022
Interaction handling
Agent Workspace supports the following media types:
Workspace also supports the following functionality for various interaction types:
This page was last edited on July 29, 2022, at 14:31.
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