(Replaced string /api/v2/me/facebooksession with /api/v2/me/facebooksessions) |
|||
| (One intermediate revision by one other user not shown) | |||
| Line 25: | Line 25: | ||
|SetInFocus | |SetInFocus | ||
|- | |- | ||
| − | | | + | |inFocus |
|Boolean parameter. Set to <tt>true</tt> if the interaction is in focus; otherwise, set to <tt>false</tt>. | |Boolean parameter. Set to <tt>true</tt> if the interaction is in focus; otherwise, set to <tt>false</tt>. | ||
|} | |} | ||
| Line 34: | Line 34: | ||
<source lang="text"> | <source lang="text"> | ||
| − | POST api/v2/me/ | + | POST api/v2/me/facebooksessions/0071023821aec011 |
{ | { | ||
"operationName": "SetInFocus", | "operationName": "SetInFocus", | ||
| − | " | + | "inFocus": [true or false] |
} | } | ||
</source> | </source> | ||
Latest revision as of 16:28, September 28, 2021
SetInFocus
This operation is part of the Facebook Private Messaging API section of the Web Services API.
Overview
This request sets the focus parameter for the interaction. This parameter is useful when an agent handles more than one interaction because it helps to accurately report the amount of time the agent spent on each interaction.
| Request URL | /api/v2/me/facebooksessions/{id} |
|---|---|
| HTTP Method | POST |
| Required Features | api-multimedia |
Parameters
| Parameter | Value |
|---|---|
| operationName | SetInFocus |
| inFocus | Boolean parameter. Set to true if the interaction is in focus; otherwise, set to false. |
Sample
Request
POST api/v2/me/facebooksessions/0071023821aec011
{
"operationName": "SetInFocus",
"inFocus": [true or false]
}Response
{
"statusCode": 0
} This page was last edited on September 28, 2021, at 16:28.
Comments or questions about this documentation? Contact us for support!