Latest revision as of 12:39, October 2, 2020

Available Report Templates

Important

This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Recording in Genesys Engage cloud.

The following is a list of all the available Report templates:

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+=Available Report Templates=
+__NOINDEX__
+{{Template:PEC_Migrated}}
+The following is a list of all the available Report templates:
+====Recording====
+* [[Acomparison|Agent Comparison]]
+* [[Interactions|Interactions]]
+* [[metadatafrequency|Metadata Frequency]]
+*[[usagetracking|Usage Tracking]]
+====Quality Management (QM)====
+* [[AEvalcomparison|Agent Evaluation Comparison]]
+* [[Autofail| Auto Fail]]
+* [[Calibration|Calibration Score]]
+* [[EvaluationSummary|Evaluation Summary]]
+* [[EvalEvaluaSumm|Evaluator Evaluation Comparison]]
+* [[InterEvaluaSumm|Interaction Evaluation Summary]]
+* [[teamcomparison|Team Comparison]]
+*[[teamevaluacomparison|Team Evaluation Comparison]]
+====Speech Analytics====
+* [[Abubblechart|Agent Bubble Chart]]
+* [[Atrend|Agent Trend]]
+* [[Cbubblechart|Category Bubble Chart]]
+* [[Cdistribution|Category Distribution]]
+* [[Ctrend|Category Trend]]
+* [[performanceprofile|Performance Profile]]
+* [[topandbottomperform|Top and Bottom Performers]]
+[[Category:V:PSAAS:Public]]