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= External Services Blocks =
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These blocks allow your application to interact with an external service, such as a custom service that Genesys has provided to your company, or an external system that stores and exposes data through a REST web service.
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[[File:des_palette_extsrv.png]]
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Use the links below to learn more about each block.
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===[[CustomService|Custom Service]]===
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Provides inputs to a custom service that Genesys created for your company.
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Used in: '''Initialize''', '''Self Service''', '''Assisted Service''', '''Finalize'''
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===[[HTTPREST|HTTP REST]]===
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Accesses external systems using RESTful API (over HTTP).
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Used in: '''Initialize''', '''Self Service''', '''Assisted Service''', '''Finalize'''
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[[Category:V:PSAAS:Public]]

Latest revision as of 12:32, October 2, 2020

External Services Blocks

Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Genesys Engage cloud for Administrators.



These blocks allow your application to interact with an external service, such as a custom service that Genesys has provided to your company, or an external system that stores and exposes data through a REST web service.

Des palette extsrv.png

Use the links below to learn more about each block.

Custom Service

Provides inputs to a custom service that Genesys created for your company.

Used in: Initialize, Self Service, Assisted Service, Finalize

HTTP REST

Accesses external systems using RESTful API (over HTTP).

Used in: Initialize, Self Service, Assisted Service, Finalize

This page was last edited on October 2, 2020, at 12:32.
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