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| + | Service Logs are where all Salesforce API exchanges with your Outbound account are recorded and stored. Each interaction consists of a Request and Acknowledgment. These API exchanges are stored as a service log every time this communication is invoked. | ||
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| + | |text=From the Engage Service Log tab at salesforce.com, you can view, edit, and delete your recent Engage service logs as well as create new service logs manually. | ||
| + | |media1=EngageServiceLogs01.png | ||
| + | }} | ||
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| + | [[Category:V:PSAAS:Julie]] | ||
Latest revision as of 23:11, June 21, 2020
Service Logs
Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Genesys Engage cloud for Administrators.
Service Logs are where all Salesforce API exchanges with your Outbound account are recorded and stored. Each interaction consists of a Request and Acknowledgment. These API exchanges are stored as a service log every time this communication is invoked.
From the Engage Service Log tab at salesforce.com, you can view, edit, and delete your recent Engage service logs as well as create new service logs manually.
This page was last edited on June 21, 2020, at 23:11.
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