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= API Events =
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{{Template:PEC_Migrated}}
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Once you've registered your own plugin on the bus, you can subscribe and listen for published events. Below we'll quickly register a new plugin on the bus using the global bus object.
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{{NoteFormat|The global bus object is a debug tool. When implementing Widgets on your own site, do not use the global bus object to register your custom plugins. Instead, see [[GWCBusExtensions|Widgets Extensions]] for more information about extending Genesys Widgets.|1}}
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<source lang='javascript'>var oMyPlugin = window._genesys.widgets.bus.registerPlugin('MyPlugin');
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oMyPlugin.subscribe('CallbackService.ready', function(e){});</source>
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{|
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|-
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! Name
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! Description
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! Data
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|-
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| ready
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| CallbackService is initialized and ready to accept commands.
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| n/a
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|-
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| scheduled
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| Callback is scheduled successfully.
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| 200 OK AJAX Response - Schedule Callback
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For Callback API v3, refer to 'Responses' in [https://developer.genhtcc.com/reference/callback/Callbacks/index.html#bookCallbackExternal Schedule Callback V3]
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|-
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| scheduleError
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| An error occurred between the client and the server during a callback schedule.
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| The JSON data returned by GMS Callback server.
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For Callback API v3, refer to 'Responses' in [https://developer.genhtcc.com/reference/callback/Callbacks/index.html#bookCallbackExternal Schedule Callback V3]
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|-
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| availableSlots
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| Callback available slots fetched successfully.
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| 200 OK AJAX Response - Query Callback Availability
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For Callback API v3, refer to 'Responses' in [https://developer.genhtcc.com/reference/callback/Availability/index.html#queryAvailabilityV2 Availability Callback V3]
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|-
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| availabilityError
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| An error occurred between the client and the server while fetching the available timeslots.
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| The JSON data returned by GMS Callback server.
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For Callback API v3, refer to 'Responses' in [https://developer.genhtcc.com/reference/callback/Availability/index.html#queryAvailabilityV2 Availability Callback V3]
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|-
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|}
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[[Category:V:PSAAS:Julie]]

Latest revision as of 22:37, June 21, 2020

API Events

Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Genesys Engage cloud for Administrators.


Once you've registered your own plugin on the bus, you can subscribe and listen for published events. Below we'll quickly register a new plugin on the bus using the global bus object.

Important
The global bus object is a debug tool. When implementing Widgets on your own site, do not use the global bus object to register your custom plugins. Instead, see Widgets Extensions for more information about extending Genesys Widgets.


var oMyPlugin = window._genesys.widgets.bus.registerPlugin('MyPlugin');

oMyPlugin.subscribe('CallbackService.ready', function(e){});


Name Description Data
ready CallbackService is initialized and ready to accept commands. n/a
scheduled Callback is scheduled successfully. 200 OK AJAX Response - Schedule Callback 
For Callback API v3, refer to 'Responses' in Schedule Callback V3
scheduleError An error occurred between the client and the server during a callback schedule. The JSON data returned by GMS Callback server. 
For Callback API v3, refer to 'Responses' in Schedule Callback V3
availableSlots Callback available slots fetched successfully. 200 OK AJAX Response - Query Callback Availability 
For Callback API v3, refer to 'Responses' in Availability Callback V3
availabilityError An error occurred between the client and the server while fetching the available timeslots. The JSON data returned by GMS Callback server. 
For Callback API v3, refer to 'Responses' in Availability Callback V3
This page was last edited on June 21, 2020, at 22:37.
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