Documentation:PSAAS:Administrator:CallbackServiceConfiguration:Julie

Configuration

Important

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Description

Callback and CallbackService share the configuration namespace '_genesys.widgets.callback'. Callback has UI options while CallbackService has connection options.

Example

// If using Callback API v1

 window._genesys.widgets.callback = {

	apikey: 'n3eNkgXXXXXXXXOXXXXXXXXA',
	dataURL: 'http://fce-w0147.us.int.genesyslab.com:8010/genesys/1/service/callback/samples',
	userData: {},
	countryCodes: true
};

// If using Callback API v3

window._genesys.widgets.callback = {

	apikey: 'n3eNkgXXXXXXXXOXXXXXXXXA',
	apiVersion: 'v3',
	serviceName: 'service',
	dataURL: 'http://internal-ges-000-int-prod-1052305864.us-west-1.elb.amazonaws.com:8080/callbacks',
	userData: {},
	countryCodes: true
};

Options

Name	Type	Description	Accepted Values	Default	Required
apikey	string	Apigee Proxy secure token. If apiVersion is v3, this holds the x-api-key value.	n/a	n/a	Yes, if using Apigee Proxy
dataURL	URL String	URL to the API endpoint for Callback	n/a	n/a	Always
apiVersion	string	Version of Callback API Note: This value determines the version of Callback API in GMS/v3.	'v1', 'v3'	'v1'	Yes, if using Callback v3 dataURL
serviceName	string	Service Name of Callback API in v3	n/a	n/a	Yes, if using Callback v3 dataURL
userData	object	Arbitrary attached data to include while scheduling a callback	n/a	{}
ajaxTimeout	number	Number of milliseconds to wait before AJAX timeout	n/a	3000