Jump to: navigation, search
(Created target blank page For Version: PSAAS:Julie)
 
(Automated save: adding PEC_Migrated template.)
 
Line 1: Line 1:
−
<!-- Creation of the target page -->
+
= View SKILL =
 +
 
 +
{{Template:PEC_Migrated}}
 +
 
 +
 
 +
 
 +
  <onlyinclude>
 +
 
 +
 
 +
  {{PDMView
 +
  |viewName = SKILL
 +
  |shortDesc =  Allows facts to be described by the attributes of a skill.
 +
  |viewDesc =  Allows facts to be described by the attributes of a skill. Each row describes one skill. A new row is issued for each configured skill, identified by its ID in the contact center configuration. Changing a skill name causes an update to an existing row. Deleting a skill and re-creating it under the same name causes a new row to be issued.
 +
  |introduced = 
 +
  |SQL =  <source lang="xml" enclose="div">select
 +
  ID              AS SKILL_KEY,
 +
  TENANTID        AS TENANT_KEY,
 +
  NAME            AS SKILL_NAME,
 +
  CREATE_AUDIT_KEY AS CREATE_AUDIT_KEY,
 +
  UPDATE_AUDIT_KEY AS UPDATE_AUDIT_KEY,
 +
  ID              AS SKILL_CFG_DBID,
 +
  CREATED_TS      AS START_TS,
 +
  DELETED_TS      AS END_TS
 +
  FROM GIDB_GC_SKILL
 +
  UNION ALL
 +
  SELECT
 +
  -1              AS SKILL_KEY,
 +
  -1              AS TENANT_KEY,
 +
  'UNKNOWN'        AS SKILL_NAME,
 +
  -1              AS CREATE_AUDIT_KEY,
 +
  -1              AS UPDATE_AUDIT_KEY,
 +
  -1              AS SKILL_CFG_DBID,
 +
  -1              AS START_TS,
 +
  -1              AS END_TS
 +
  FROM dual
 +
  UNION ALL
 +
  SELECT
 +
  -2              AS SKILL_KEY,
 +
  -1              AS TENANT_KEY,
 +
  'NO_VALUE'      AS SKILL_NAME,
 +
  -1              AS CREATE_AUDIT_KEY,
 +
  -1              AS UPDATE_AUDIT_KEY,
 +
  -1              AS SKILL_CFG_DBID,
 +
  -1              AS START_TS,
 +
  -1              AS END_TS
 +
  FROM dual
 +
 
 +
  </source>
 +
  }}
 +
 
 +
  {{PDMViewColumn
 +
  |colName = SKILL_KEY
 +
  |colDesc =  The primary key of this view and the surrogate key that is used to join the SKILL dimension to the fact tables.
 +
  }}
 +
 
 +
  {{PDMViewColumn
 +
  |colName = TENANT_KEY
 +
  |colDesc = The surrogate key that is used to join the TENANT dimension to the fact tables.
 +
  }}
 +
 
 +
  {{PDMViewColumn
 +
  |colName = SKILL_NAME
 +
  |colDesc =  The skill name.
 +
  }}
 +
 
 +
  {{PDMViewColumn
 +
  |colName = CREATE_AUDIT_KEY
 +
  |colDesc = The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools &mdash; that is, applications that need to identify newly added data.
 +
  }}
 +
 
 +
  {{PDMViewColumn
 +
  |colName = UPDATE_AUDIT_KEY
 +
  |colDesc = The surrogate key used to join to the CTL_AUDIT_LOG dimension. Specifies the lineage for data update. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools &mdash; that is, applications that need to identify recently modified data.
 +
  }}
 +
 
 +
  {{PDMViewColumn
 +
  |colName = SKILL_CFG_DBID
 +
  |colDesc =  The skill object identifier in the contact center configuration.
 +
  }}
 +
 
 +
  {{PDMViewColumn
 +
  |colName = START_TS
 +
  |colDesc = The UTC-equivalent value of the date and time when the skill was added to IDB, which may differ from when the skill was actually added to contact center configuration.
 +
  }}
 +
 
 +
  {{PDMViewColumn
 +
  |colName = END_TS
 +
  |colDesc = The UTC-equivalent value of the date and time when the skill was removed from contact center configuration.
 +
  }}
 +
 
 +
  {{PDMRef
 +
  |parentTable = SKILL
 +
  |foreignKey = SKILL_KEY
 +
  }}
 +
 
 +
  {{PDMRef
 +
  |parentView = TENANT
 +
  |foreignKey = TENANT_KEY
 +
  }}
 +
 
 +
  {{PDMRef
 +
  |parentTable = CTL_AUDIT_LOG
 +
  |foreignKey = CREATE_AUDIT_KEY
 +
  }}
 +
 
 +
  {{PDMRef
 +
  |parentTable = CTL_AUDIT_LOG
 +
  |foreignKey = UPDATE_AUDIT_KEY
 +
  }}
 +
 
 +
 
 +
  </onlyinclude>
 +
 
 +
  [[Category:V:PSAAS:Julie]]

Latest revision as of 01:21, June 22, 2020

View SKILL

Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Reporting in Genesys Engage cloud.







No results

This page was last edited on June 22, 2020, at 01:21.
Comments or questions about this documentation? Contact us for support!