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The following list provides a brief description of each Tools menu item: | The following list provides a brief description of each Tools menu item: | ||
Latest revision as of 01:32, June 22, 2020
Tools Menu Reference
Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Recording in Genesys Engage cloud.
The following list provides a brief description of each Tools menu item:
- System Admin
- Export Completed QM Sessions
System Administration tools enable you to manage and assign specific user views and configure names for metadata filter options and columns.
Enables you to enables you to perform a batch export of QM session data associated with sessions that were completed during a specific date range.
This page was last edited on June 22, 2020, at 01:32.
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