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= Click-to-dial =
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Target=[https://all.docs.genesys.com/PEC-GPA/Current/Agent/GPASFLClickToDial Click-to-dial]}}
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{{BEC_Head
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|context=
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Click-to-dial makes connecting to your customers easy. All you have to do is click their phone number to make a call.
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{{AnchorDiv|ClicktoDial}}
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{{CloudStep_Stack
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|title=Using click-to-dial
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|text=With click-to-dial, when you click a phone number in Salesforce, Adapter automatically dials it and starts the call. For example, you might search for a contact and then click the related phone number.
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|media1=SFLClicktoDial.png
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{{AnchorDiv|Related}}
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==Related documentation==
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*To learn how to use Gplus Adapter, see the [[Documentation:PSAAS:Agent:AD|Genesys Agent Desktop help]].
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[[Category:V:PSAAS:Public]]

Latest revision as of 08:56, November 9, 2020

Click-to-dial

Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Click-to-dial.



Click-to-dial makes connecting to your customers easy. All you have to do is click their phone number to make a call.

Using click-to-dial

1

With click-to-dial, when you click a phone number in Salesforce, Adapter automatically dials it and starts the call. For example, you might search for a contact and then click the related phone number.

Related documentation

This page was last edited on November 9, 2020, at 08:56.
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