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Latest revision as of 12:39, October 2, 2020
Evaluation Summary
Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Recording in Genesys Engage cloud.
Description
The Evaluation Summary report summarizes the evaluation performance of one or more evaluators. The report is shown in a Doughnut chart.
Common Usages
Enables you to monitor evaluator performance.
Customizing the Report
General Settings
- Date Range - Enables you to select the period of time on which to base the report.
- Evaluators - Enables you to select the evaluators whose performance you would like to compare.
For additional, see Report Parameters.
This page was last edited on October 2, 2020, at 12:39.
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