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Latest revision as of 12:39, October 2, 2020
Create an Action Item
Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Recording in Genesys Engage cloud.
An Action Item can be modified by both the creator and the user it is assigned to.
Create an Action Item
- In the top right corner of your SpeechMiner screen, click Action Items.
- Click New Item.
- Configure the following Action Item parameters:
- Assignee - The user to whom the Action Item will be assigned.
- Type - The Action Item subject
- Due Date - The date on which the Action Item must be completed.
- Summary - a detailed description of what the user must do.
- Click OK. The Action Item is created and appears in the My Items list.
This page was last edited on October 2, 2020, at 12:39.
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