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Web Services and Applications is a set of REST APIs and user interfaces that provide a web-based client interface to access Genesys services. The following UIs are currently offered: | Web Services and Applications is a set of REST APIs and user interfaces that provide a web-based client interface to access Genesys services. The following UIs are currently offered: | ||
| − | *Workspace Web Edition (Check out some '''"How to"''' videos for the Agent | + | *Workspace Web Edition (Check out some '''"How to"''' videos for the Agent Workspace[[Documentation:PSAAS:Agent:ADVideos:Public|here]]) |
*Gplus Adapter for Salesforce | *Gplus Adapter for Salesforce | ||
<div class="prod-landing"> | <div class="prod-landing"> | ||
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<div class="item"> | <div class="item"> | ||
| − | ====[[Documentation:HTCC:IWWDep:Welcome:9.0.0|Web | + | ====[[Documentation:HTCC:IWWDep:Welcome:9.0.0|Workspace Web Edition Configuration Guide]]==== |
Configure Workspace Web Edition and Gplus Adapter for Salesforce. | Configure Workspace Web Edition and Gplus Adapter for Salesforce. | ||
</div> | </div> | ||
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<div class="item"> | <div class="item"> | ||
| − | ====[https://all.docs.genesys.com/PEC-AD/Current/Agent/AD Workspace Web Edition Agent | + | ====[https://all.docs.genesys.com/PEC-AD/Current/Agent/AD Workspace Web Edition Agent Workspace Help]==== |
Get information about the agent interface features, including [[Documentation:PSAAS:Agent:ADVideos:Public|How to videos]] | Get information about the agent interface features, including [[Documentation:PSAAS:Agent:ADVideos:Public|How to videos]] | ||
</div> | </div> | ||
Latest revision as of 19:53, July 28, 2022
Genesys Web Services and Applications RESTRICTED
Web Services and Applications is a set of REST APIs and user interfaces that provide a web-based client interface to access Genesys services. The following UIs are currently offered:
- Workspace Web Edition (Check out some "How to" videos for the Agent Workspacehere)
- Gplus Adapter for Salesforce
Release Notes
- The Restricted Release Note is included in the IP.
Documentation
Web Services and Applications Deployment Guide
Deploy Web Services and Applications.
Workspace Web Edition Configuration Guide
Configure Workspace Web Edition and Gplus Adapter for Salesforce.
Web Services and Applications Migration Guide
Upgrade Web Services and Applications.
Workspace Web Edition Agent Workspace Help
Get information about the agent interface features, including How to videos
Gplus Adapter for Salesforce Help
Get information about the agent interface features.
Workspace Web Edition Supervisor Help
Get information about the agent interface features for supervisors.
Workspace Web Edition Developer's Guide and API Reference
Get information about customizing WWE with the Service Client API and Workspace Toolkit.
Genesys Engage cloud Developer Center
Get information about Workspace API and Statistics API.
Videos
This page was last edited on July 28, 2022, at 19:53.
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