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Latest revision as of 12:35, October 2, 2020
Calendar Role Privileges
Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Workforce Management in Genesys Engage cloud.
The role privileges under Calendar provide the following user access:
- Read—Controls user access to view all panes in the Calendar module. If unchecked, all other privileges under the Calendar are also unchecked.
- Add/Edit/Delete—Controls user access to view, add, and edit agent preferences and exceptions in the Calendar module.
- Prefer/Grant/Decline—Controls user access to grant or decline agent preferences in the Calendar module.
- Edit Time-Off Limits—Controls user access to edit time-off limits in the Calendar module.
This page was last edited on October 2, 2020, at 12:35.
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