(Update with the copy of version: 8.5.2DRAFT) |
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====expression.phone-number==== | ====expression.phone-number==== | ||
| − | * Default Value: ^[\(\)\-\.\+\d\s\*#]*[0-9]+[\(\)\-\.\+\d\s\*#]*$ | + | * Default Value: <tt>^[\(\)\-\.\+\d\s\*#]*[0-9]+[\(\)\-\.\+\d\s\*#]*$</tt> |
* Valid Values: A regular expression. | * Valid Values: A regular expression. | ||
* Changes take effect: When the session is started or restarted. | * Changes take effect: When the session is started or restarted. | ||
| Line 10: | Line 10: | ||
====expression.phone-number.supported-characters==== | ====expression.phone-number.supported-characters==== | ||
| − | * Default Value: 0123456789+ | + | * Default Value: <tt>0123456789+</tt> |
* Valid Values: Letters A to Z and a to z. Numbers 0 through 9. All special characters that are valid Windows file names. | * Valid Values: Letters A to Z and a to z. Numbers 0 through 9. All special characters that are valid Windows file names. | ||
* Changes take effect: When the session is started or restarted. | * Changes take effect: When the session is started or restarted. | ||
| − | * Description: Specifies the characters that are permitted when building a request to the T-Server that relies on a phone number. Any other characters from the original string coming from the User Interface are removed. This option can be overridden by a routing strategy as described in this [[OverridingInteractionWorkspaceOptions|Deployment Guide]]. | + | * Description: Specifies the characters that are permitted when building a request to the ''T-Server'' that relies on a phone number. Any other characters from the original string coming from the User Interface are removed. This option can be overridden by a routing strategy as described in this [[OverridingInteractionWorkspaceOptions|Deployment Guide]]. |
[[Category:V:HTCC:8.5.2]] | [[Category:V:HTCC:8.5.2]] | ||
Revision as of 18:05, October 17, 2014
Expression
Workspace Web Edition provides the following options for managing Expressions:
expression.phone-number
- Default Value: ^[\(\)\-\.\+\d\s\*#]*[0-9]+[\(\)\-\.\+\d\s\*#]*$
- Valid Values: A regular expression.
- Changes take effect: When the session is started or restarted.
- Description: Specifies the regular expression that identifies a phone number in the chat or SMS transcript. This option can be overridden by a routing strategy as described in this Deployment Guide.
expression.phone-number.supported-characters
- Default Value: 0123456789+
- Valid Values: Letters A to Z and a to z. Numbers 0 through 9. All special characters that are valid Windows file names.
- Changes take effect: When the session is started or restarted.
- Description: Specifies the characters that are permitted when building a request to the T-Server that relies on a phone number. Any other characters from the original string coming from the User Interface are removed. This option can be overridden by a routing strategy as described in this Deployment Guide.
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