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+ | Workspace Web Edition provides options that enable agents to control their recordings: | ||
+ | __TOC__ | ||
+ | |||
+ | ====privilege.active-recording.can-monitor-recording==== | ||
+ | * Default Value: <tt>true</tt> | ||
+ | * Valid Values: <tt>true</tt>, <tt>false</tt>. | ||
+ | * Changes take effect: When the session is started or restarted. | ||
+ | * Description: Allows agents to monitor voice recording. Depends on 'Active Recording - Can Use'. Available since version: 8.5.200.29. | ||
+ | |||
+ | ====privilege.active-recording.can-use==== | ||
+ | * Default Value: <tt>true</tt> | ||
+ | * Valid Values: <tt>true</tt>, <tt>false</tt>. | ||
+ | * Changes take effect: When the session is started or restarted. | ||
+ | * Description: Allows agents to use the Active Recording functionality. This privilege is required to control and monitor call recording in MSML mode. Available since version: 8.5.200.29. | ||
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Revision as of 16:49, November 13, 2014
Active Recording
Workspace Web Edition provides options that enable agents to control their recordings:
Contents
privilege.active-recording.can-monitor-recording
- Default Value: true
- Valid Values: true, false.
- Changes take effect: When the session is started or restarted.
- Description: Allows agents to monitor voice recording. Depends on 'Active Recording - Can Use'. Available since version: 8.5.200.29.
privilege.active-recording.can-use
- Default Value: true
- Valid Values: true, false.
- Changes take effect: When the session is started or restarted.
- Description: Allows agents to use the Active Recording functionality. This privilege is required to control and monitor call recording in MSML mode. Available since version: 8.5.200.29.
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