(Update with the copy of version: 8.5.2DRAFT) |
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=SetInFocus= | =SetInFocus= | ||
__NOTOC__ | __NOTOC__ | ||
− | This operation is part of the [[Chat|Chat API]] section of the [[Welcome| | + | This operation is part of the [[Chat|Chat API]] section of the [[Welcome|Web Services API]]. |
==Overview== | ==Overview== | ||
This request sets the <tt>SetInFocus</tt> parameter for a chat interaction. | This request sets the <tt>SetInFocus</tt> parameter for a chat interaction. |
Revision as of 19:56, January 22, 2016
SetInFocus
This operation is part of the Chat API section of the Web Services API.
Overview
This request sets the SetInFocus parameter for a chat interaction.
This parameter is useful when an agent is handling more than one interaction and aids in the proper reporting of time spent on each interaction.
Request URL | /api/v2/me/chats/{id} |
---|---|
HTTP Method | POST |
Required Features | api-multimedia |
Parameters
Parameter | Value |
---|---|
operationName | SetInFocus |
InFocus | Boolean parameter true or false |
Sample
Request
POST api/v2/me/chats/0071023821aec011 { "operationName": "SetInFocus", "InFocus": [true or false] }
Response
{ "statusCode": 0 }
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