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This operation is part of the [[Twitter|Twitter API]] section of the [[Welcome|Genesys Web Services REST API]].
 
This operation is part of the [[Twitter|Twitter API]] section of the [[Welcome|Genesys Web Services REST API]].
 
==Overview==
 
==Overview==
Deletes the specified key value data from an interaction's UserData.
+
Overwrites the specified keys in the UserData with the specified values in the existing data.
 
{|
 
{|
 
! Request URL
 
! Request URL
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|-
 
|-
 
| operationName
 
| operationName
| DeleteUserData
+
| UpdateUserData
 
|-
 
|-
| keys
+
| userData
| The user key value data to delete.
+
| The key value data to update.
 
|}
 
|}
  
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POST api/v2/me/twitter/01QQQG2MU214P05N
 
POST api/v2/me/twitter/01QQQG2MU214P05N
 
{
 
{
   "operationName": "DeleteUserData",
+
   "operationName": "UpdateUserData",
   "keys": ["UserData1"]
+
   "userData": {
 +
      "UserData1":987654321,
 +
      "UserData2":"DATAUPDATE-@123"
 +
  }
 
}
 
}
 
</source>
 
</source>
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           "_umsMediaAccount": "2175525290",
 
           "_umsMediaAccount": "2175525290",
 
           "PegAGSocialMediaAgentGroup": 1,
 
           "PegAGSocialMediaAgentGroup": 1,
           "UserData2": 123456789,
+
           "UserData2": "DATAUPDATE-@123",
 
           "RTargetPlaceSelected": "a1",
 
           "RTargetPlaceSelected": "a1",
 
           "ContactCreated": "false",
 
           "ContactCreated": "false",
 +
          "UserData1": 987654321,
 
           "ContactIdList": "0000Ka96XNNU4488",
 
           "ContactIdList": "0000Ka96XNNU4488",
 
           "RTenant": "Environment",
 
           "RTenant": "Environment",
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       Pcreatedapos..."
 
       Pcreatedapos..."
 
   },
 
   },
   "referenceId": 31,
+
   "referenceId": 29,
 
   "notificationType": "PropertiesUpdated",
 
   "notificationType": "PropertiesUpdated",
 
   "messageType": "TwitterStateChangeMessage"
 
   "messageType": "TwitterStateChangeMessage"
}
+
}
 
</source>
 
</source>
 
[[Category:V:HTCC:8.5.2DRAFT]]
 
[[Category:V:HTCC:8.5.2DRAFT]]

Revision as of 15:11, March 5, 2015

UpdateUserData

This operation is part of the Twitter API section of the Genesys Web Services REST API.

Overview

Overwrites the specified keys in the UserData with the specified values in the existing data.

Request URL /api/v2/me/twitter/{id}
HTTP Method POST
Required Features api-multimedia

Parameters

Parameter Value
operationName UpdateUserData
userData The key value data to update.

Samples

Request

POST api/v2/me/twitter/01QQQG2MU214P05N
{
  "operationName": "UpdateUserData",
  "userData": {
      "UserData1":987654321,
      "UserData2":"DATAUPDATE-@123"
   }
}

HTTP Response

{
  "statusCode": 0
}

CometD Response

{
   "twitter": {
       "userData": {
           "_twitterUserImageURL": "http: //abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png",
           "FirstName": "Oleg",
           "LastName": "Witcher",
           "RTargetObjectSelected": "SocialMediaAgentGroup",
           "RVQDBID": "",
           "_twitterUserStatusesCount": "2",
           "CBR-actual_volume": "",
           "RVQID": "",
           "_twitterMsgType": "Status",
           "Screen_Sentiment_ScreenRuleName": "",
           "_twitterMsgPlainText": "On12: 58: 911/5/2013,
           Pcreatedapostsayinghelloworld!.",
           "_umsRequestId": "14",
           "_umsChannel": "channel-twitter",
           "_twitterUserId": "2175525290",
           "_twitterIsRetweet": "false",
           "Screen_Actionability_CtgName": "",
           "desktop_expand": "1",
           "RTargetObjSelDBID": "117",
           "CBR-Interaction_cost": "",
           "_umsInboundIxnSubmittedBy": "Cloud_localhost",
           "Screen_Sentiment_CtgRelevancy": "",
           "Screen_Actionability_CtgRelevancy": "",
           "desktop_sentiment": "Neutral",
           "_twitterUserCreatedAt": "2013-11-05T06: 56: 43Z",
           "_umsMediaType": "twitter",
           "desktop_actionable": "1",
           "_twitterFromAddr": "vitaliy_onv",
           "RRequestedSkills": None,
           "CBR-contract_DBIDs": "",
           "ContactId": "0000Ka96XNNU4488",
           "RTargetAgentSelected": "a1",
           "_twitterUserName": "OlegWitcher",
           "Classify_Sentiment_CtgRelevancy": "",
           "CBR-IT-path_DBIDs": "",
           "Classify_Actionability_CtgRelevancy": "",
           "Classify_Actionability_CtgName": "",
           "Classify_Sentiment_CtgId": "",
           "RTargetRuleSelected": "",
           "_twitterFromUserId": "2175525290",
           "_umsMediaAccount": "2175525290",
           "PegAGSocialMediaAgentGroup": 1,
           "UserData2": "DATAUPDATE-@123",
           "RTargetPlaceSelected": "a1",
           "ContactCreated": "false",
           "UserData1": 987654321,
           "ContactIdList": "0000Ka96XNNU4488",
           "RTenant": "Environment",
           "_twitterToAddr": "vitaliy_onv",
           "_umsFromAddr": "vitaliy_onv",
           "Classify_Sentiment_CtgName": "",
           "IxnAlreadyCreatedInUCS": "1",
           "RouterData70": "("t"="1383649092 0")",
           "_twitterUserScreenName": "vitaliy_onv",
           "_twitterUserFriendsCount": "0",
           "_twitterUserIsFriend": "false",
           "Screen_Actionability_ScreenRuleName": "",
           "_twitterSource": "<ahref="http://www.kaermorhen.ru"rel="nofollow">Witcher_APP</a>",
           "KloutId": "",
           "RRequestedSkillCombination": "",
           "_umsChannelInfo": {
               "_twitterUserId": "2175525290",
               "_twitterUserImageURL": "http: //abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png",
               "_twitterUserName": "OlegWitcher",
               "_twitterSourceNickName": "TwitterApplicationSmServer-1",
               "_twitterUserScreenName": "vitaliy_onv"
           },
           "_twitterMsgId": "58765591",
           "RStrategyName": "TwitterAgentDeliveryStrategy",
           "RStrategyDBID": "985",
           "_twitterIsFavorited": "false",
           "CustomerSegment": "default",
           "_twitterUserIsFollower": "false",
           "Classify_Actionability_CtgId": "",
           "ServiceType": "default",
           "_umsChatPossible": "false",
           "Screen_Sentiment_CtgName": "",
           "_twitterUserUtcOffset": "-1",
           "_twitterQueryName": "stream-user",
           "ServiceObjective": 0,
           "NumberOfContactsFound": "1",
           "_twitterUserLanguage": "r",
           "FromAddress": "vitaliy_onv(OlegWitcher)",
           "RTargetRequested": "SocialMediaAgentGroup",
           "RTargetAgentGroup": "SocialMediaAgentGroup",
           "ClassifiedAndScreened": "1",
           "_twitterRetweetCount": "0",
           "_umsMsgPlainText": "On12: 58: 911/5/2013,
           Pcreatedapostsayinghelloworld!.",
           "_twitterUserFollowersCount": "0",
           "RTargetTypeSelected": "2",
           "_twitterCreatedAt": "2013-11-05T10: 58: 12Z",
           "Subject": "On12: 58: 911/5/2013,
           Pcreatedapos..."
       },
       "from": "vitaliy_onv(OlegWitcher)",
       "receivedDate": "2015-03-0214: 23: 11.000+0200",
       "suggestedQueueUris": [
           
       ],
       "capabilities": [
           "Reply",
           "Transfer",
           "AddComment",
           "AttachUserData",
           "UpdateUserData",
           "DeleteUserData",
           "SetDisposition",
           "SetInFocus",
           "Complete"
       ],
       "uri": "http: //192.168.83.25: 8080/api/v2/twitters/01QQQG2MU214P05N",
       "state": "Processing",
       "contactId": "0000Ka96XNNU4488",
       "revelantResponseTemplateGroups": [
           
       ],
       "message": "On12: 58: 911/5/2013,
       Pcreatedapostsayinghelloworld!.",
       "id": "01QQQG2MU214P05N",
       "twitterType": "Inbound",
       "subject": "On12: 58: 911/5/2013,
       Pcreatedapos..."
   },
   "referenceId": 29,
   "notificationType": "PropertiesUpdated",
   "messageType": "TwitterStateChangeMessage"
 }
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