Documentation:HTCC:API:TwitterCreate:8.5.2DRAFT

Create

This operation is part of the Twitter API section of the Genesys Web Services REST API.

Overview

Creates a new empty Twitter interaction.

Request URL	/api/v2/me/twitter
HTTP Method	POST
Required Features	api-multimedia

Parameters

Parameter	Value
operationName	Create
queuePath	The URI of the queue where GWS should place this Twitter interaction.
userData	The key value data to attach. (optional)

Samples

Request

POST /api/v2/me/twitter
{
  "operationName": "Create",
  "queuePath": "/queues/995655ec-81a5-46b0-82d0-3f2c5eca263d"
}

HTTP Response

{
 "statusCode": 0
}

CometD Response

{  
   "messageType":"TwitterStateChangeMessage",
   "notificationType":"StatusChange",
   "referenceId":10,
   "twitter":{  
      "capabilities":[  
         "Cancel",
         "Send",
         "AddComment",
         "AttachUserData",
         "UpdateUserData",
         "DeleteUserData",
         "SetDisposition",
         "SetInFocus",
         "Transfer"
      ],
      "id":"01QQQG2MU214P05G",
      "state":"Composing",
      "twitterType":"Outbound",
      "uri":"http://192.168.83.25:8080/api/v2/twitters/01QQQG2MU214P05G"
   }
}

Field	Description
messageType	The category of message.
notificationType	The purpose of the notification.
twitter	The element containing all twitter specific data.