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| + | ====standard-response.categories==== | ||
| + | * Default Value: <tt>$All$</tt> | ||
| + | * Valid Values: A comma-separated value list of category names or the full path category, starting at the root category. Set the value to <tt>$All$</tt> to display Standard Responses from all categories. | ||
| + | * Changes take effect: When the session is started or restarted. | ||
| + | * Description: Specifies the list of categories that are used to filter the Standard Responses. Agents see only those Standard Responses that are part of the sub-tree of those categories. | ||
| + | |||
[[Category:V:HTCC:8.5.2DRAFT]] | [[Category:V:HTCC:8.5.2DRAFT]] | ||
Revision as of 19:05, May 6, 2015
Standard Response
standard-response.categories
- Default Value: $All$
- Valid Values: A comma-separated value list of category names or the full path category, starting at the root category. Set the value to $All$ to display Standard Responses from all categories.
- Changes take effect: When the session is started or restarted.
- Description: Specifies the list of categories that are used to filter the Standard Responses. Agents see only those Standard Responses that are part of the sub-tree of those categories.
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