GPA Table of Contents Page
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*{{#topic:GPAChatTransfer}} | *{{#topic:GPAChatTransfer}} | ||
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{{#topic:GPAReportStatistics}} | {{#topic:GPAReportStatistics}} | ||
Revision as of 17:51, July 2, 2015
Welcome title: Gplus Adapter User's Guide
GPALogin title: Logging in
GPALogout does not exist. Click to create GPALogout in 8.5.2DRAFT
GPAStatus title: Changing your status
GPAMyChannels title: Navigating to a channel
GPAVoice title: Handling calls
- GPAIncomingCall title: Answer incoming calls
- GPADialCall title: Dial a call
- GPATransferCall title: Transfer a call
- GPAInitiateConf title: Conference calls
- GPAVoiceConsult title: Consultations
- GPAVoiceRecord title: Recording a call
GPAChat title: Working with the chat channel
- GPASingleChat title: Chatting with a customer
- GPAManageMultiChat title: Managing multiple chat interactions
- GPAChatTransfer title: Transferring a chat
- GPAChatConsult title: Chat consultations
GPAReportStatistics title: Viewing your reports
GPAFeedback title: Submitting feedback
Help
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* Use {{#topic:TopicName}} within a bullet to create topics.
* Use {{#topic:TopicName}} within a second-level bullet to create topics.
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